Product Recall Broadcasting Service Available

Aug. 13, 2009 - PRLog -- Our call program can notify customers of a recalled product, or other services.  The outgoing message can be a simple recorded message providing updated information on a recalled product, or may have other features added such as transfer to a remote call center to speak with a live agent, or a survey of products purchased.  The application is backed up with call detail reports containing date, time, number called, transfer completion, or survey information and is automatically available to our customers.
We can help you turn your product recall into a chance to let assure the public that you are providing the best customer education and care about the products you sell.  When working with us you will have the opportunity for a quick response with an immediate recall process that can go out to hundreds of homes per minute giving the community a confidence in your business and how you do business.

Be prepared… Here’s how.
* Make sure your company has operating procedures in place to minimize the impact of a product withdrawal or recall.
* Have time specifications in place.
* Make sure you have accessibility of information necessary to contact appropriate persons on the product recall that can result in minimizing negative downstream effect.
* Have a clear communication plan in place, and a team to facilitate an emergency situation.
* Take the time out to define your company’s response to a product recall to help reduce any negative consequences.  

Call Plan Telecom Group is focused in the telecommunications market and provides long distance, toll free, international termination, and back office services. We offer competitive pricing, well rounded product selection and a professional staff. CPTG has processed 3 billion calls since inception in 2002 and going strong.  

www.cptg.com

# # #

CPTG is singularly focused on the competitive telecommunications market and provides local, long distance, toll free, international termination, interactive, and back office services. Since opening in 2002, CPTG has processed over 3 billion calls