TigerTMS launches first iPad application for Hospitality sector

Aug. 9, 2010 - PRLog -- TigerTMS launches first iPad application for Hospitality sector

Innovative Hosted or on-premise solution to offer guest services, advertising, and room control functions for 5 star and boutique hotels

Ringwood, Hampshire, UK, 9th August 2010 - TigerTMS, a leading provider of Hospitality Voice and Data Integration, today launched the first application for the Apple iPad designed specifically for the hotel and hospitality sector which offers a range of innovative guest services and room control functions. The TigerTMS iPGS (Personal Guest Services) software is available as either an on-premise installation, hosted service or as a download via the Apple store and is fully integrated with major front-of-house systems including Fidelio, PAR Springer Miller and Brilliant.

“We are already in discussion with a well-known 5 star hotel in London and several international chains have units under evaluation at the moment,” explains Simon M. Udell, Managing Director for TigerTMS Ltd., “The software is not just a gimmick as it allows hotels to differentiate its offering and has practical advantages such as removing the need to keep updating guest directories and to help make visitors aware of special offers, events or new services available within each hotel.”

For multi-site hotel chains, the application is location aware and will re-configure itself and deliver services based on the facilities available at each hotel. These can range from simple information services such as local maps, weather and events though to traditional room services such as ordering meals, checking out and even receiving voicemail.

“iPGS can be delivered as a completely managed service, with information pushed from our hosted servers directly to each device,” explains Udell, “This allows a hotel to quickly deploy devices and not have to worry about integration with front office applications, management of application servers or updates for the device.”

iPGS is supplied with an accompanying Management Application which allows guest services to be extensively customised and supports English, French, German, Spanish, Italian and Mandarin Chinese, “The flexibility of the management interface allows additional languages to be created and uploaded depending on the preference of the guest at check-in,” explains Udell.

Still images and full motion video advertising for both hotel services and local businesses is easily pushed to the device. For corporate events taking place at a hotel, the device can automatically upload delegate information including agendas, keynote speeches and promotional material. “With the exceptional battery life of the iPAD, touchscreen and icon driven interface – guests can quickly access information without any user training and built-in services such as web browsing and email are all still available.” Udell adds.

The XML based software has interfaces for leading room control systems found in upscale hotels to control lights, air conditioning and pay-per-view events.

The prototype iPGS concept was showcased at the recent HITECH 2010 Hospitality Technology Show in Orlando, Florida at the end of June and is the first application designed specifically for the hotel and hospitality sector, “We already have a generic HTML based version which will work on any device with a browser, and we are now working on specific versions for both Android and Symbian operating systems which will share common functionality to allow hotels to deploy mobile solutions for a range of devices.”

The iPGS will be available for less than £3.50 per month as a hosted service based on a hotel with 200 units and will also be available as a direct download from the Apple store with pricing to be confirmed. “The download version allows guests who already own an iPad to walk into any hotel running our service and have the application instantly provide them with general services prior to check in and enhanced services after they have checked in.”

iPGS will be available through TigerTMS Partners from mid August and a demonstration of the application can be viewed by going to:  http://www.tigertms.com/tiger-xml-guest-services and selecting the demo.

About TigerTMS
TigerTMS Ltd is based in the UK with regional offices covering Europe, Middle East, Africa, North and South America, and is a leading supplier of voice, data and guest services integration into the hospitality market. Over the last 30 years TigerTMS has carried out more than 6000 installations in over 70 countries worldwide. Products and solutions include: Telephone control and billing, Guest Voice mail, High Speed Internet Access along with Guest content and Services Delivery.

Editors, for further information, please contact:
Simon M. Udell
TigerTMS
Tel: +44(0)1425 891030    
Email: simon.udell@tigertms.com
Web: www.tigertms.com

Anne Harding
The Message Machine
Tel: +44(0)1895 631448
Email: anne@themessagemachine.com