InCharge Debt Solutions Recognized for Commitment to Outstanding Customer Service

Sept. 1, 2010 - PRLog -- InCharge Debt Solutions, one of the nation’s leading nonprofit credit counseling organizations, has been selected to receive the “Circle of Excellence” for the third year in a row by the National Business Research Institute (NBRI).  The recognition signifies that InCharge continues its dedication to measuring and improving its customers’ level of satisfaction.

“We are thrilled to receive this honor again in 2010 because it is a testament to the emphasis we place on quality control and excellence in customer service,” said Etta Money, president of InCharge Debt Solutions.

To qualify for this honor, organizations must score at or above the 75th percentile in client satisfaction when measured against NBRI’s Benchmarking Database and/or must improve five normative percentiles in total company score over the last survey.  For more information on NBRI and the Circle of Excellence, visit http://www.NBRII.com.

InCharge Debt Solutions, a nonprofit 501(c) (3) organization, has certified credit counselors available from Monday-Friday, between 8 a.m. to 11 p.m., and Saturday from 9 a.m. to 6 p.m. Call today for a FREE counseling session at 800-565-8953 or visit http://www.InCharge.org.

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About InCharge® Debt Solutions
Headquartered in Orlando, Florida, InCharge Debt Solutions (InCharge) provides professional credit counseling, housing counseling and personal money management education to consumers, and is a member of the Association of Independent Consumer Credit Counseling Agencies (AICCCA). InCharge is one of the unique nonprofit credit counseling and housing counseling organizations to be dually accredited by both ISO 9001-2008 Quality Standards and the Council on Accreditation (COA). Consumers can access InCharge Debt Solutions credit counseling services for free by calling 1-888-360-9694 or online at http://www.InCharge.org. For housing counseling services, call 877-251-1882.