TechNavio Announces the Publication of its Report on the Global Enterprise Social Software Market

Oct. 29, 2011 - PRLog -- London, UK -- TechNavio today launched its report on the Global Enterprise Social Software Market 2010-2014. The report, which is based on an in-depth study of countries in the Americas and in the APAC and EMEA regions, aims to aid decision makers understand the key trends in the overall landscape of this market.

Commenting on the report, an analyst from TechNavio’s Enterprise Applications team said, “The Global ESS market is witnessing a large number of vendors providing integrated internal and external social software. Another major trend in the Global ESS market is the high rate of adoption of Software as a Service or cloud-based ESS. Vendors are also acquiring niche companies operating in the developing regions to increase their market share in this fast growing market.”

According to the report, enterprises believe that information sharing leads to a reduction in error-resolution time, which is directly proportional to the productivity of a company. Also, clients and suppliers are more informed about vendor's current situation and might look out for other vendors in case of unavoidable issues. Moreover, client-vendor collaboration leads to increased satisfaction among clients which improves the top-line revenues of the company. The report also discusses the challenge of integrating ESS with legacy systems and how this might affect market growth.

The contents of this report are based on research conducted on an objective combination of primary and secondary sources, including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key players.

TechNavio, the market research platform of Infiniti Research Ltd, publishes periodic reports on niche and emerging technologies. For further information, please visit http://www.technavio.com/content/global-enterprise-social.... Follow us on Twitter @ http://twitter.com/#!/Technavio

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