momentum consulting Stuck In Reverse?

Oct. 18, 2012 - PRLog -- Stuck In Reverse?

Wednesday Sep 26


Have you ever been asked for your opinion by someone on something they do, only to have it rejected? How does that make you feel?

As a supplier, honest feedback about your product or service is absolutely vital. Only if you know what people think of you can you make decisions and take action to improve your business.

All good suppliers regularly ask their customers for feedback. Many suppliers are tempted, when they receive feedback that doesn't "fit", to rationalise and justify what they do to the customer who has been good enough to provide that feedback.

Reverse that!

They know how they feel when they have feedback rejected - so the same applies when they reject feedback.

My tip is this; however much you don't like the message, always receive feedback openly and gratefully. That way you will be told what you really need to hear!

Momentum delivers business growth solutions designed specifically for the needs of our clients, from SMEs to major corporates.

Momentum's Tender Services provides specialist support to businesses and organisations bidding for formal contracts and tenders.

http://www.momentumconsultinguk.com/