As Self-Service Patient Registration at Kiosks Booms, Clearwave Announces Record Growth

ATLANTA - Oct. 2, 2014 - PRLog -- Self-service kiosks have been common place in many industries for decades, but it is only recently that healthcare providers have been pursuing self-service solutions for patient registration. The demand for self-service kiosks has exploded in 2014. Clearwave sales have more than doubled so far this year compared to last year. The rapid adoption of self-service kiosks for patient registration is being driven by four factors:

1.  Revenue Cycle Pressures.  Changes in the insurance market are leading to patients having an increasing responsibility for the cost of Healthcare. Providers are looking for innovative ways to proactively work with their patients to manage this shift. Self-service kiosks allow providers to implement consistent registration strategies for insurance verification and payment collection.
2.  Patient Satisfaction Demands.  As patients are more responsible for the cost of healthcare, they are demanding better service. Long lines, repetitive paperwork and too much time spent in the waiting area are patient’s top complaints. Paperless, self-service registration reduces time in the waiting room by 70% and dramatically increases patient satisfaction.
3.  Top Line Revenue Growth Opportunities.  Providers face many pressures on the revenue side, reduced reimbursements and increasing patient responsibility top the list. Self-service patient registration streamlines the flow of patients allowing providers to see more patients per day. Additionally, the kiosk allows Providers to present messages directly to patients about other services that can improve a patient’s health and wellness.
4.  Regulatory Compliance Requirements.  Providers are faced with collecting an array of information about patients to comply with Meaningful Use requirements. These standards evolve and change, requiring updates to registration forms and training for staff. The kiosk allows providers to handle these complex requirements consistently without staff involvement.

“We work closely with our customers and guide them through the journey of transforming their registration processes,” said Eric Anderson, chief operating officer at Clearwave. “We partner with our customers and take great pride in the results we achieve together. It is immensely satisfying to see the positive impact self-service kiosks are having in Healthcare.”

“We would like to thank all of the new providers that have chosen to join the Clearwave family so far this year,” said Gerard White, chief executive officer at Clearwave. “We are honored to have earned their trust as their Self-Service Kiosk Registration vendor of choice.”

About Clearwave

Clearwave's mission has been, and remains, to standardize and automate administrative and patient-facing services that providers manage to serve patients, comply with federal/state regulations and maximize revenue cycle performance. Clearwave accomplishes this by aligning the provider's existing systems to communicate and gather information more effectively. This is achieved by full integration with numerous HIS, PMS and EHR software products.

For more information: (678) 738-1120 or visit  http://www.clearwaveinc.com