HappyOrNot Sponsors HRPA’s Annual Conference, Connects All Employees on the Organizational Chart

WEST PALM BEACH, Fla. - Jan. 14, 2016 - PRLog -- Canada’s HR thought leader, The Human Resources Professionals Association (HRPA), is prepared to lead the new year 2016 with an Annual Conference & Tradeshow, on January 20-22, 2016 at the Metro Toronto Convention Centre, South Building.

The annual trade show is Canada’s largest human resources conference, attracting HR and business professionals from around the world. The 3 day event features world-class keynote speakers, informative sessions on cutting edge HR issues, more than 240 exhibitors and an opportunity to network with others in the industry.

Employees are the backbone of an organization and direct link to customers- the reason your business exists. The energy and feelings employees have towards their own company will transfer to customers.

The HappyOrNot Customer and Employee Satisfaction Improvement Service has been instrumental in helping companies in US and Canada to connect with customers and employees, collect feedback, identify problems in service performance, and propose immediate changes. A company’s perception of the kind of service it provides must align with it’s customers’ and employees’ perceptions, making it instrumental to establish a continuous line of communication to ensure awareness of your service performance.

"We help companies to easily listen to and engage with their employees, every day. Employees that are happy and feel satisfied with their work are linked to positive impacts on your business, both in customer satisfaction and your bottom line".Ville Levaniemi, Co-Founder, HappyOrNot

HappyOrNot client Cooperative Credit Union Association’s President & CEO Paul Gentile had this to say about the importance of measuring satisfaction:

"Member satisfaction is paramount, not only at the credit union level but at the Association level as well; Using the HappyOrNot kiosks is a very effective way to actually determine the satisfaction level of those we’re committed to serve. Knowing you’re doing a good job is one thing; having the data to confirm it validates your efforts and hard work"

HappyOrNot is proud to sponsor the upcoming HRPA’s Annual Conference & Tradeshow. Twenty-Five (25) HappyOrNot Smiley Terminals will be dedicated to the tradeshow to monitor members’ and attendees satisfaction with the conference in general, speaker panel selection, HR topic selections, and Breakout sessions. Attendees feedback counts and helps organizers have better impact.

About The Human Resources Professionals Association (HRPA)

The Human Resources Professionals Association (HRPA) is Canada’s HR thought leader with more than 20,000 members in 28 chapters across Ontario. It connects its membership to an unmatched range of HR information resources, events, professional development and networking opportunities and annually hosts Canada’s largest HR conference. In Ontario, HRPA issues the Certified Human Resources Professional (CHRP) designation, the national standard for excellence in human resources management and the Senior Human Resources Professional (SHRP) designation, reserved for high-impact HR leaders. See more http://www.hrpa.ca/

About HappyOrNot
HappyOrNot® helps its clients to develop their service experience and sales through continuous monitoring and reporting on customer and employee satisfaction levels. We serve such sectors as retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, automotive, and public and governmental services. The HappyOrNot service has received several awards and recognition by major medias such as Daily Finance and USA Today, and featured on Fox Business, Bloomberg International and U.S., and CNBC. HappyOrNot is currently being used by over 2,000 retail and service chain organizations across 70 countries. Visit http://www.happy-or-not.com

About BMI Works

BPM Works is a systems integrator focused on helping organizations move away from “the way we have always done it” thinking. Partnerships with 21st Century technology providers allows for data driven solutions that drive business value. Enterprise Information Management, Customer/Employee Satisfaction and Artificial Intelligence expertise integrates these information sources with existing ERP and CRM technologies providing our customer insight to better manage their business. BMI Works is Official Partner of HappyOrNot Ltd. in North America