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Follow on Google News | ESM Names Marcy Suntken Vice President of Strategy and Account PlanningDespite the economic turndown, provider of student relationship management services is thriving and expanding its executive team.
By: Nikki Martin Suntken is tasked with guiding and facilitating the development and execution of the client account plans within ESM’s Account Management department. Utilizing over 20 years of executive leadership experience in the education industry, Suntken will also work collaboratively with the executive team to identify and drive key ESM strategic initiatives in conjunction with the emerging needs and preferences of students, as well as the evolving market landscape. Additionally, Suntken will be focused on the development and subsequent launch of an innovative student retention solution. Prior to joining ESM, Suntken served as president of Knowledge Learning Corporation’ Other recent industry veterans to join ESM’s executive team in the last six months include: • Ann Friedrich, Vice President of Account Management―Responsible for developing and growing strategic relationships among client institutions. • Terry Bate, Vice President of Client Services―Manages the revenue growth and overall strategic activities for a national account. • Mark Zahringer, Director of Operations―Develops and institutes standardized operations processes across all ESM operational teams. • Joe Bird & Kevin Reilly, Vice President of Enrollment Strategies―Drives awareness of ESM’s products and services, and establishes enduring relationships with educational institutions nationwide. “The ESM executive team’s expertise and industry-savvy reflects our company’s commitment to results-driven, client-centric service,” explains Rick Fort, ESM founder and CEO. “Marcy, along with our other new management additions, brings passion and creativity to improve enrollment and retention in education. In conjunction with their unique experiences and unparalleled industry insight, each will contribute immeasurably to the success and growth of ESM.” # # # About Education Sales Management, LLC (ESM) Established in 1995, Education Sales Management is a student relationship management center focused exclusively on the education marketplace. From its headquarters in Highlands Ranch, Colorado, ESM helps individuals improve their lives through education and helps institutions effectively manage the student lifecycle from inquiry to program completion. ESM’s highly trained consultants use well-developed sales processes and sophisticated technology to deliver rapid, cost-effective lead processing, high contact rates, and strong conversion rates. To learn more about ESM, visit http://www.education- End
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