Paranet Solutions and Simplify Form Strategic Alliance

May 7, 2009 - PRLog -- Plano, TX – March 21, 2007 − Paranet™ Solutions, LLC, a leading North American provider of network infrastructure and security solutions for business and government organizations announced today that it has entered into a strategic alliance agreement with Simplify (www.simplifycorp.com), a leading provider of virtual call center solutions. Simplify provides a wide range of professional services including research and analysis, strategy, fulfillment, and on-going
support. Simplify facilitates collaboration and accountability between clients and their vendors by utilizing their middleware, Advocate, as a one point of contact across an industry of providers. Simplify employs a team of experts to support the telecommunication needs of enterprise accounts--their focus being on large call center or multi-location customers.

“Their products and services provide everything on the ‘edge' of a call center while ours provide everything from the ‘edge' inward. Our solutions and staffing services will enable Simplify to provide their customers with comprehensive end-to-end call center solutions,” said Alan Bratton. “Our offerings are complementary and by working together we can jointly serve more and larger customers while providing a more robust solution.”

Bratton said that both companies are experienced in call center disaster planning consulting, relocations and disaster recovery. Together, as alliance partners, they can jointly focus on optimizing their respective services suite to benefit the end user.

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