From professional Catwalk Model to Model Unicom Employee

May 12, 2009 - PRLog -- Charlotte has worked for Unicom for over 4 years and recently tried her hand at professional modeling, appearing in advertisement for the MTV Music Awards and for fashion brand Rare, as well as appearing in the Unicom charity fundraising calendar.  Within Unicom she previously worked in the Compliance department and moved into the Training and Development department in August 2007.

Charlotte is currently studying for her CIPD Certificate in Training Practice at Manchester College, and will qualify in October this year.

“While I enjoyed the modeling work, training is the real passion of mine.  I’ve enrolled in the CIPD Certification process outside work to better my understanding of training and how it should be used inside work.” said Charlotte.

“My new role involves evaluating the company’s training needs, designing new training material, managing the training staff and ensuring that all customer contact staff are trained to a high standard to deliver the excellent service our customers have come to expect.” said Charlotte.

“Charlotte has been a long standing and valuable member of Unicom.  Her commitment outside of work to her personal development has greatly benefitted the company, and has been recognised with her appointment as Head of Training and Development.” said Chris Earle, Operations Director

Unicom – which provides telecom, broadband and website design packages to around 75,000 small business in the UK – recruits and trains graduates on a fast track program to become its managers of the future, as well as promoting talented employees within the company.

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Unicom, a trading name of Universal Utilities PLC, is a telecommunications service provider specialising in the small business market. It currently provides telecom and broadband services to 75,000 small businesses throughout the UK. Unicom has an annual turnover of over £42m, and employs 500 people at 9 regional offices situated around the UK.

Unicom has attracted business customers by offering discounts of up to 60% off BT’s prices, while keeping customers on the BT network. Unicom supplies in excess of 450 million minutes of call time to customers each year. Unicom differentiates itself by offering a high standard of customer service, with no premium rate 08 numbers, no recorded messages or menus, and no overseas call centres. Unicom boasts one of the highest customer retention rates in the industry.

Unicom has been ranked numerous times in the the Sunday Times Profit Track and Tech Track 100 listings. In October 2008 Unicom became ISO 9001 certified.