Xceed Recognized by IAOP™: Among the 100 Best Global Service Providers for 2010

Feb. 17, 2010 - PRLog -- For the second consecutive year, the global, standard-setting organization and advocate for the outsourcing profession, IAOP™, recognized Xceed in its annual Global Outsourcing 100™ list for the year 2010. This list identifies the best outsourcing service providers across the globe, that have demonstrated their expertise to, deliver notable business solutions and made significant contributions to the industry through thought leadership.

The 2010 Global Outsourcing 100™ ranks the world’s best outsourcing service providers. The ranking will be published in May issue of Fortune™ magazine. The evaluation process was conducted by an independent panel of judges led by IAOP Chairman Michael F. Corbett and included key independent outsourcing gurus performing the assessment with the required due diligence. This ranking is based on four key criteria: size and growth; customer references; organizational competencies; and management capabilities. IAOP Chairman Michael Corbett and Chair of the judges’ panel remarked that "Xceed's consistent excellence in meeting its customers' needs and its investment in people has made it one of the top outsourcing service providers anywhere."

Ahmed Refky, Xceed Senior Vice President noted “Inclusion in this ranking for the second year commends Xceed’s commitment to driving thought leadership and innovation across its service delivery cycle to soar with the industry conventional benchmarks to new levels. This year’s award highlights the continuous efforts maintained by all Xceed teams”

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Xceed is a global provider of quality, multi-lingual Business Process Outsourcing (BPO) services. We offer integrated customer care, technical support and associated back-office processing to commercial and governmental clients worldwide.

Xceed was established in 2001 to serve as the IT arm of Telecom Egypt with a client base of more than 11 million subscribers. Since then, Xceed has developed into a global provider of BPO services, with multi-sites at multiple locations. Xceed serves to be one of the largest contact centers in the Southern Mediterranean Region.

Xceed currently has four (4) sites within Egypt with its head quarters located in Cairo’s technology park, The Smart Village. Xceed has an additional contact center, geographically and culturally proximate to Europe, at Morocco's technology park, “CasaNearshore Park”. This site boasts a large, qualified Francophone talent pool.