Orb Data has its finger on the pulse of integrated service management

Jan. 12, 2011 - PRLog -- ORB DATA HAS ITS FINGER ON THE PULSE OF
INTEGRATED SERVICE MANAGEMENT

IBM partner to showcase Self Service Portal and Tivoli as a Service at IBM Pulse in Las Vegas


BURNHAM, UK – January 12, 2011 – Orb Data Limited, an 'AAA' rated IBM partner and specialist in supporting business automation, security and data compliance solutions, today announced that it will be showcasing its Self Service Portal and Tivoli as a Service (yourtivoli.com) solutions at IBM Pulse: The Integrated Service Management event.  The key industry event is to take place in Las Vegas, between February 27th and March 2nd 2011.

A proud sponsor of Pulse 2011, Orb Data will use the service management event as a platform to demonstrate how integrated service management is providing the visibility, control and automation needed to enable service innovation.  Attendees at Orb Data’s booth (S313) will benefit from technical training and strategic insight that will help them to gain a complete end-to-end view of business services, more effective management of risk and compliance and, ultimately, greater organisational efficiency resulting in reduced costs.

IBM Tivoli software provides an extremely powerful toolset, and needs strong management to fully realise its ROI. Visitors to the stand will gain unrivalled insight into how to make the most of their Tivoli investment through both self service and managed approaches.

Orb Data’s Self-Service Portal empowers organisations to redistribute roles between the Enterprise Systems Management (ESM) team, their customers and subject matter experts so the ESM team can concentrate on the value-add element of its role. This, coupled with Orb Data’s Tivoli as a Service solution, allows for devolvement of responsibilities, either internally through self service, or by allowing Orb Data to take on the day to day running of Tivoli components either in the cloud or remotely. Using its skilled technicians, Orb Data aims to achieve a 50% Return on Investment year on year.

Nigel Brown, Director of Orb Data commented: "We understand the pressures that IT departments are under with reduced numbers of staff struggling to keep up with ever increasing demands.” He continued: “To address this, we provide our customers with the flexibility to choose how much or how little responsibility they wish Orb Data to take over their Tivoli implementation. Our Managed Service offering provides organisations with a choice of solutions to accommodate users’ Tivoli infrastructure. It liberates IT teams and enables them to focus on the tasks that matters, such as running mission critical applications and servers.”

Visit Orb Data at booth S313 to see the solutions in action, and for the chance to win an iPad.

ENDS

About Orb Data
Orb Data is the UK's leading supplier of solutions for managing the complexity of Information Technology (IT) infrastructure. Founded in 1998 and based in Burnham, Buckinghamshire, Orb Data helps its customers by delivering solutions that involve people, process and technology. With a substantial number of years experience working with both large and small organisations, Orb Data has gained an enviable reputation for excellence in project delivery.

For more information, please visit: www.orb-data.com

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