Winning customers' trust -providing unmatched support services

Jan. 13, 2011 - PRLog -- Mobile VoIP solution provider REVE Systems has its own way of customer retention. REVE Systems has a dedicated support portal for its clients, which takes care of all the customer queries and provide VoIP business support using 24x7 online chat, phone and e-mail system.
The company provides unmatched After Sales Service and ISO 9001:2000 certified operations backed by dedicated support portal. 24x7 Customer Support Portal is always on clients’ service through various channels such as e-mails, phone and online chat.

An official from REVE Systems says “Our dedication towards client service is a big strength that works as a customer retention tool for us. Our people, including our partners and customers, are our most valuable asset and we never fail to give them 100% satisfaction through our policies, services and After Sales Service.”

The hidden benefits of After Sales Services from REVE Systems are apparently visible in their long list of customers, who have been associated with the company for years. An Acevillia Development Corporation official from Kenya says it all “Customer support of REVE Systems is extra ordinary. They are available round the clock to solve our VoIP operations related problems.”

REVE Systems has a-la-carte` menu to offer to IP telephony service providers. The company offers a range of Mobile VoIP products and applications for middle and large IP service providers. It has two different variants of a carrier grade IP Soft Switch- ‘iTel Switch Plus Gold’ and ‘iTel Switch Plus Pro’ specially developed for small to medium and large IP carriers.

Romanian company Vialtex Prodcom SRL says “REVE Systems is very helpful and professional. They give right advice at right time and above all, the quality of the technical support is excellent. These all are extremely important in this business.”

REVE Systems has a large pool of engineers who are trained on a widely varied environment and cross vendor platforms. The company’s support engineers provide Platinum Level Support to its customers and ensure that its’ clients’ IP telephony services are always available to their end users.

According to an official from 30 Degrees East Telecommunications, South Africa “One of the beauties of iTel Billing (the integrated billing and monitoring system) is effectiveness of its user interface. It is very easy to understand and serves our all requirements.”

REVE Systems Support team can be reached anytime through ticketing, live chat or phone. Clients can log on to dedicated support portal www.itelsupport.com and can do a lot on their own.

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REVE Systems is leading provider of VoIP products and solutions. REVE holds leadership position in Mobile VoIP solutions, with its flagship product iTel Mobile Dialer Express being used across 1200+ switches, in more than 50 countries across the world.