Better Business concludes “Orange” Performance Appraisal Training Program

April 25, 2011 - PRLog -- Better Business has successfully completed a performance appraisal training program that was especially designed for all managers at the Jordanian Telecommunication Company, “Orange”. The program which came under the title:  “Performance Appraisal: A True Act of Management” targeted several areas that would sharpen the skills of the management team at Orange in terms of getting the best out of performance management.

Orange Jordan entrusted Better Business with the training of its managers on the latest appraisal methods at the aim of implementing the modern management tools in its business practices.

Orange initiative complements many other training programs and initiatives, performed by the company internally and externally, covering all its employees and ensures company keenness to improve its employees management and professional readiness.    

The Performance Management program has been considered one of the success tools in managerial responsibility and effectiveness. Better Business has customized the training to be in line with the company’s overall vision and philosophy. Starting with developing the managers’ skills, which was a session called ”The Manager as a Coach” followed by a session that aimed at  helping the managers in detecting and avoiding problematic appraisals as well as understanding and practicing the four golden rules to successful appraisals. Part of the training was developing the feedback concept in the managers’ mindset, which was achieved by explaining the fundamental guidelines of giving performance feedback. The training was concluded with a real-case performance appraisal feedback; and the number of the attendees was 300 managers.

On this occasion, Dr. Suhail Jouaneh, the Co-Founder & Chief Learning Officer of Better Business, stated: “This program is part of our continuous cooperation with Orange Telecom and we highly appreciate this mutual partnership. Our post training assessment provided us with impressive results and measurable effective impact; trainees were extraordinary and we are happy to have achieved this level of satisfaction and mutual success”.    

From her end, Mrs. Nayla Khawam, the CEO of Orange Telecom, said: “at Orange we always seek to improve and develop our employees professional and management skills and expose them to the latest management tools, aiming at assisting them to advance in their career path and provide them with all that are necessary to succeed in carrying out their duties".  

Better Business has also customized a series of trainings for our sales force which was divided into 3 different stages; including a professional motivational session, Motivated to Serve followed by a session called Selling Above and Beyond and Excelling to Close”, added Mrs. Khawam.

Better Business was established since 2003 by a Momtrepreneur; a successful entrepreneur who founded the company. BB specializes in building Corporate Cultures, offering services in Development of Organizational Behavior and Human Resources, providing expertise in Organizational Development, Capacity Building and Talent Management.

Orange Jordan is a leading telecom company that employs more than 2400 employees in all its divisions. The company provides them with an outstanding compensation package, bonus system, social and health insurance regimes that are considered one of the best in the Kingdom. Moreover, the company provides continuous training courses for its cadre, assisting them to succeed and advance in their careers.    

** END**