Cash for Gold Co Responsive Customer Service is More Important than Ever in Our Volatile Markets

Oct. 25, 2011 - PRLog -- Cash for Gold Co Knows that Responsive Customer Service is More
Important than Ever in Our Volatile Markets

Los Angeles, CA – Cash for Gold Co business operations include highly-responsive
attention to providing fast, dedicated customer service for Internet sellers of gold,
platinum and silver. This facet of our operations is more important than ever,
because our volatile economic situation creates more customer questions than
usual.

According to Joe Montes, president, “In our daily operations, the company places
the highest-possible priority on delivering the best-possible customer service.
We do this because over our many years in the jewelry, refining and precious
metals businesses, we learned that this makes a big difference when it comes to
developing satisfied customers. It’s also an important factor that makes sellers
want to refer us to their friends, family and associates. And this is more important
in recent times than ever before since we are receiving more questions and
inquiries than we usually do.”

Montes added, “You’d be surprised at just how many prospective sellers contact us
with questions about their special needs and problems. Here’s a good case in point.
A couple in Wyoming recently contacted us through our website because they had a
extremely heavy silver tea service and several other heavy sterling trays and bowls
that they wanted to sell. They knew that silver was currently worth more than
$31.00/ounce, but also knew that they couldn’t send these sizeable items in with
one of our SECUREPAK™ mailing envelopes. So they wanted to know just how to
ship it to us; whether or not the shipment would still be adequately pre-insured and
if the shipping costs would still be pre-paid.

“We received their question and responded the very same afternoon with the
information they needed. We explained to these sellers that yes, those costs
would still be covered when they used the FedEx label we would send along. Their
silver property would still be pre-insured and they wouldn’t have any shipping
costs to pay FedEx. Needless to say, these customers were now well informed and
proceeded to request the label to ship-out their heavy silver items.”

Cash for Gold Co knows that timely and responsive customer service is an absolute
must in their daily business activities. That’s because over time, a poor customer
service program sends many sellers off to another buyer. Today, with money so
tight, people need fast answers so they can get on with solving their financial
problems from the fast cash payouts we pay them for their precious metal property.
Dedicated customer service always pays for a growing company operating in a
highly-competitive marketplace.

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When you choose Cash for Gold Co as the company to buy your gold jewelry, you will be dealing with the one Internet buyer who will pay you the highest possible percentage of market value.