Follow on Google News News By Tag Industry News News By Place Country(s) Industry News
Follow on Google News | The secret of organisational success is to give employees what they want, claims new bookAuthors reveal breakthrough research that shows employees worldwide have seven fundamental needs and organisations that meet these needs outperform those that don’t.
By: Amanda Dawson A world authority on the factors that motivate employees and how they perceive their work, Jack Wiley is executive director of the Kenexa High Performance Institute, a division of Kenexa . Over the past 30 years, he has surveyed over 200,000 employees around the world. His conclusion is that there are seven things that employees really want from their managers and their organisations. Dr. Wiley has summarised the seven wants of employees in the acronym R.E.S.P.E.C.T., which stands for: Recognition, Exciting work, Security of employment, Pay, Education and career growth, Conditions and Truth. “These seven fundamental needs are the same across different countries, different industries and different job roles,” said Wiley. “The real story from our research, however, is the impact on engagement, productivity, customer service and the bottom line when organisations meet these needs. Their employee engagement level is 117 percent higher; their operational performance is 64 percent higher; their customer satisfaction level is significantly greater and their 'return on assets' is up to ten times higher.” Featuring real-world examples, the book provides practical actions to help managers, executives and HR practitioners to meet the seven needs. It also provides diagnostics to help assess an organisation's areas of vulnerability. More information about the book and the authors is available at www.respectthebook.com More About Kenexa Kenexa helps drive HR and business outcomes through its unique combination of technology, content and services. Enabling organisations to optimise their workforces since 1987, Kenexa’s integrated talent acquisition and talent management solutions have touched the lives of more than 110 million people. Additional information about Kenexa and its global products and services can be accessed at www.kenexa.com. Follow Kenexa on Twitter: @kenexa. Note to editors: The Kenexa High Performance Institute (KHPI) undertakes research into all aspects of human capital management. For further information, visit www.khpi.com. Trademarks and registered trademarks referenced herein remain the property of their respective owners. End
Account Email Address Account Phone Number Disclaimer Report Abuse
|
|