The Virtual Number Company is now offering a free 30 day trial on “call whisper”

Jan. 19, 2012 - PRLog -- Lincoln, UK: The Virtual Number Company offers its clients a free 30 day trial on its “Call Whisper” added value feature to allow its clients with non-geographic numbers such as 0800 numbers, 0845 numbers and 0844 numbers, plus its customers with local virtual phone numbers the opportunity to try before they buy.

Commenting on the offer, Marketing Director Jemma Fox said “Many clients don’t realise what an incredibly useful feature the ‘call whisper’ is until they try it. If you find after 30 days that you don’t need it, it’s not for you, then you can cancel the feature, but we often find that clients prefer to keep it because it is absolutely invaluable to them”.

So, what is a call whisper? The simplest description is that it is a short recorded message that is played – or whispered - to you when you answer the phone, if it is set to play on that phone number. You can choose exactly what you what the message to say, so it can say “virtual London number call” “business phone call”, “0800 number telephone call”, the name of your company, or anything else you would like it to say. You will want to keep it quite short as the people making the call don’t hear the call whisper; they only hear the phone continuing ringing for the few seconds it takes for the whisper to play. Obviously if the whisper is long then the phone will just keep ringing for them and there is a chance they will hang up, so you want to keep it as brief as possible.

If you have multiple numbers pointed to the same phone then multiple call whispers can be put on them. Often, customers who have a virtual local phone number have more than one number. For example, they might have a central office in one area, but have several different virtual phone numbers for the different area codes surrounding them that they want to do business in, all pointing to the same phone system. In that scenario, the whisper could tell you what number was being called, so you knew where the person calling you was expecting you to be based. For example, “call to the Grimsby number”, “call to the York number”, “call to the Hull number”. Otherwise it could be embarrassing if someone asks you where you’re based, how to get to your office, or how long it would take you to get to their office or house.

Another scenario is for individuals who have more than one business or are involved in more than one business. They might choose to have different phone numbers for their different businesses, but point them all to the same phone for convenience, rather than having multiple mobile phones or landline phones, which would be very confusing! In that scenario, the whisper could tell you what business the caller was calling, rather than you hoping the caller would say, “Hello is that (business name)” or that you can figure it out from what they’re saying. That is a very risky strategy, especially if your businesses are similar in nature.

However, the most common use of the call whisper is to determine whether the incoming phone call is a personal call or a business call. If you only have one business, and have the virtual phone number for that business pointing to your existing mobile or landline phone, when the phone rings you won’t know if it is a business call to your virtual number or a personal call to your already existing phone number. The nature of the call determines the manner in which you answer the phone, so if you have a call whisper telling you it is a business call, you can answer in a professional manner with your business name rather than just “Hello”. If it is a personal call you don’t want to answer giving your full business introduction to your best friend or family member!

The 30 day free trial is available to both new and existing clients. New clients will be offered the option when ordering their numbers, existing clients can phone 0800 142 2166 to add the trial to their existing package. Call Whisper is one of a number of added value features offered by The Virtual Number Company, which also includes Auto Attendant, Call Recording and Fax to Email. To find out more about The Virtual Number Company, visit their website http://www.thevirtualnumbercompany.co.uk/

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We supply 0800 numbers to small, medium and large businesses in the UK.

If your not sure whether an 0800 number is the right choice we also offer 0844 numbers, 0845 numbers, 03 numbers and local virtual numbers for nearly 500 UK towns and cities.