Microsoft Announce New Delivery Schedule for Q2 Service Update

July 25, 2012 - PRLog -- Microsoft have announced that following extensive feedback from customers and leading partners the availability of Microsoft Dynamics CRM Mobile and cross browser support will be delayed and now scheduled for the service update in Q4 2012.

A Q4 service update release guide detailing all the capabilities planned will be released by Microsoft in the summer.

Common Questions and Answers

Q: When will Cross-Browser be supported?

A: Cross-browser support will be available with the Q4 2012 Service Update.

Q: Does this new plan result in planned capabilities from the Q4 2012 release being deferred?

A: No currently announced Q4 2012 capabilities will be deferred as a result of this decision. As a part of Microsoft's bi-annual release cadence the development team work on multiple service updates in parallel. Merging the Q2 and Q4 2012 releases allows Microsoft to provide a better overall experience by combining cross browser support with user interface enhancements already planned for the Q4 2012 Service Update.

Q: What does this mean for on premises updates?

A: Microsoft delivers regular updates to on-premise customers called rollups. Update rollup 10 is currently scheduled for release in August 2012.

Q: What does this mean for the planned industry and regional compliance requirements/certifications?

A: Microsoft is committed to meeting key customer compliance requirements across industries and regions. Previously announced certifications will be available to new customers beginning in July 2012. Please check our CRM Connection blog here for the detailed list of certifications.

Q: Can I get the Industry templates before the revised date of Q4 2012?

A: Yes, the following Industry templates are being made available in the Microsoft Dynamics Marketplace in July 2012.

Wealth Management
- Non-Profit
- Life Annuity Insurance Sales
- Health Plan Sales

Q: When will on premise customers receive SQL 2012 support?

A: Microsoft delivers regular updates to on-premise customers. Support for SQL Server 2012 will be included in Update roll-up 10 currently scheduled for release in August 2012.

Q: What do I do if I have an immediate requirement for Mobile prior to Q4 2012?

A: If you are unable to wait for a Microsoft delivered mobile solution contact our experts on 01628 519 000 or via info@pythagoras.co.uk

Pythagoras Communications Ltd are a top 5% Global Microsoft Dynamics CRM partner.

Contact our experts on 01628 519 000 via info@pythagoras.co.uk or by visiting http://www.pythagoras.co.uk