Precautions about Using MS 509

Feb. 1, 2013 - PRLog -- Recently, many customers consult us about MaxiScan MS-509. Here we want to share using tips with our customers.

First, you can see the product here http://www.vtoolshop.com/obd-code-scanners-maxiscan-ms509_p172.html

   Q: What is this OBD2 real-time data scanner / code reader for?

A: Scan the reader, read the real data and can be used as fault diagnosis.

   Q: Does this OBD support multiple languages? And why there are strange symbols and messy code appeared on the screen?

A: There are several languages available in this device after installation, and the mainly supporting languages are English and Spanish. If the built-in program is not set correctly, it may be garbled. If set into the other language that can′t be identified, it does not appear messy code. If there is something wrong with the hardware, it must be repaired timely.

   Q: Why can′t switch on this device?

A: It can be switched on and electrified by connecting your car. But rest assured that each one has been rigorously tested, the above situation (can′t switch on) will not occur.

   Q: Does it have a limit about the number of diagnose?

A: You can always use after buying back and no restrictions on the number of diagnose

   Q: We first need to remove the wrong code to reset check engine after buying. In the process, the device crashed and we had to restart after power failure. Unfortunately, it has been stuck in the boot of the state, is there a solution?

A: If this occurs, we do not rule out the high voltage lead to burning products. If not, that is the product itself has the quality question.

   Q: Does it work on a 2001 Toyota Corolla or a 2007 Pontiac Aztec?

A: It is adequate to work well in a 2001 Toyota Corolla, but the test of 2007 Pontiac Aztec is incomplete. Because the car models produced during year 2001~2007/from 2001 to 2007 basically work on this product and meet the OBD2 protocols in MS509, which can be tested completely. Some car have several protocols presented in ECU. On the one hand, the protocol can only test some of the system of cars. On the other hand, this is the same cars which are produced in different years, or in another words, the system of car is not the same, then the protocols are different, so the test of 2007 Pontiac Aztec is incomplete.

   Q: Can I update the CD-ROM software?

A: No, you can′t. You are currently unable to update the CD-ROM software owing to the lack of new procedures. However, we will consider upgrading the procedure in order to update the CD-ROM software in future. There is some information you can refer to after installing the software. If you need to update the software, please contact our customer service!

   Q: A blank screen appears after connecting to power, what circumstance is this?

A: Let′s have a check to see if there is something wrong with the built-in battery. If so, you can directly connect the vehicle power supply to avoid this circumstance. Some suggestions as following:
1. The response is slow, please wait a second.
2. If there is a problem with the power supply, please change to another car.
3. Perhaps it is the looseness of display screens flat cable, please take it apart and repair.
4. If you can′t find any problem with it, you can repair it immediately

   Q: This product can′t install the Maxi-Link software, no instructions, no prompt, what can I do?

A: You can click directly, if no, please restart it and install.