JScripty introduces Web Dynamic Script management

TORINO, Italy - April 8, 2013 - PRLog -- JScripty is a full Drag and Drop application, available on the cloud. The JScripty dynamic scripting management web interface includes the following area of interests:

-       Contact center surveys
-       Customer interviews
-       Customer satisfation index
-       Telemarketing scripts
-       Help desk scripts to manage frequently workaround procedures

JScripty is totally managed via Web interface, using innovative technology to be compatible with all the main browsers over desktop computers or mobile tablet and smartphones.

JScripty comes with 2 main roles:

1.    Designer
2.    Agent

Designers are able to design and deploy complex contact center scripts, using the powerful Drag and Drop environment provided with JScripty and access to the reporting and analytic results.

Agents can play each enabled script, in order to perform the customer interviews.

JScripty can be used along with traditional telephony system for your call center interviews and workflow management, or fully integrated with xCALLY, the Call center suite available for Asterisk.

Detailed information about JScripty are available on:
http://www.jscripty.com/

JScripty is designed and provided by Xenialab.