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Follow on Google News | Bug Tracking Tools Experiences Twofold FeatureA Bug tracking tool or defect tracking tool has both positive and negative side
By: rommanasoftware The advantages of using Bug Tracking Tools certainly depend on the type of bug tracking software used. One of the major advantages of using defect tracking tools is to enable companies to keep a record of the issues, records who fix them, and records on the time taken to fix the issue for some types of programs. Customers using defect tracking software can produce comprehensive requesting that involves the fact that what kind of issue is to be fixed. Defect tracking tools eventually help companies to complete their requests as quickly as possible. The major benefit is that all the progress is recorded and saved, this way companies receive huge benefits. Using Bug Tracking Tools include positive aspects; however negative aspects are also there but a few. One of the biggest disadvantages is that, a bug tracking software wants more from the process of submitting issue requests. Customers who want to proceed with the help of defect tracking tools find it extremely detailed with their issue requests. Although miscommunication is not a fault of the product, the customer, or the company but sometimes miscommunication happens. In this regard both customers and companies alike need to be patient with each other and take care of each other with a reciprocal respect. Second disadvantage is the length of issues; most of the issues are quite lengthy for some software programs. When a company purchase a bug tracking software or defect tracking tool it is necessary to find out an experienced IT department. The software which is used with defect tracking tools must have backup programs thus when it is completed it does not get lost if the issues that occur are tedious. To know more please visit at http://www.rommanasoftware.com/ End
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