Job seekers complete at-home call center agent training in Alexandria

ALEXANDRIA, Minn. - Sept. 11, 2013 - PRLog -- Alexandria, Minnesota—September 6, 2013

On September 6, 18 job seekers from Alexandria and other Northern Minnesota towns completed three weeks of paid training to become at-home call center agents through Doherty Staffing Solutions, a Minnesota-based employment agency. Doherty is recruiting, hiring and training at least 125 customer service representatives this fall to handle inbound calls for Doherty’s client, Bluestem Brands, Inc. Bluestem is the owner of the nationwide Fingerhut and Gettington.com brands, and has contracted with Doherty to find individuals in the Alexandria area and surrounding communities who can provide off-site phone and computer support to customers—from their homes.

Doherty’s Customer Contact Solutions division serves the call center industry in metropolitan and greater Minnesota with staffing, recruiting, and placement. This class of graduates is the first work-from-home group Doherty has trained in Northern Minnesota.

“Our first graduating class did a great job,” said Director Eric Berg. “They are now qualified to meet the requirements of an at-home call center representative and they’re ready to start their new jobs. They applied themselves to the training and are as committed as we are to making a success of the work-from-home model. We have every reason to believe they will succeed in their new jobs with Doherty.”

In addition to paid training, new call center agents are supplied with a computer and other necessary office equipment to do their jobs. As a condition of employment with Doherty, they must have a quiet workspace available to them, as well as internet and phone access.

“This is just the first wave of graduates,” said Berg. “We have more training sessions scheduled for October in Alexandria.” Jobseekers interested in the at-home agent jobs are encouraged to contact a Doherty representative at (320) 763-3121 or apply online at www.dohertystaffing.com.

About Doherty Staffing Solutions

Doherty, The Employment Experts, is one of the Midwest's largest and most experienced providers of contract and temporary staffing services. Headquartered in Minneapolis for more than 30 years, Doherty offers customized workforce solutions to companies doing business in Minnesota and across the nation. Doherty is Minnesota’s largest staffing firm, Minnesota’s 2nd largest woman-owned business, and the nation’s 10th largest diversity staffing firm.

Doherty is the largest provider of onsite staffing management programs in Minnesota and operates multiple offices in Southern, Central, and Northern Minnesota, including St. Cloud, Perham, and Alexandria. Doherty Staffing is an important supplier of contract services to Bluestem Brands.

Learn more about our temporary, temp-to-hire, direct placement, onsite staffing management, and placement services at www.dohertystaffing.com.