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Follow on Google News | Customer Experience Summit | Hosted By SDL | 1- 2 Oct 2013 | London, United KingdomBy: Asha Gopinath Espire has years of partnership with SDL Tridion and has been enabling its customers to get benefits out of their investments. The aim of Espire is to deliver cutting-edge solutions to a global clientele and focus on the importance of the customer experience. Nitin Singhal, the CEO of Espire will discuss with its customers and the leading minds about the new challenges and opportunities, faced in creating customer loyalty through customer satisfaction. The discussion on the below mentioned topics will revolve around the Customer Experience Management and Customer Analytics Solutions: Customer Interaction Touch Points Marketing Value chain Customer Experience Management Strategy and Analytics Platform Social and Mobile as today’s driving force Web Content Management Strategy. About Espire: Espire is a full spectrum global Information Technology services company, with CMMi Level 5 Ver 1.2 compliant processes and ISO 9001 certification. We have our offices in the US, the UK, Australia, Singapore and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool which is diverse, multi-cultural and highly skilled. Espire’s IT services include specialization in Application Development, Testing & QA, Support, Maintenance & Modernization across Java, .Net and open source technologies at the foundation level and scaling up to the IT solution integration, implementation, support and migration of Enterprise Application such as ERP, CRM and Enterprise mobility. Espire’s core competencies in Portal & Web Content Management (WCM), Customer Communications Management, Enterprise Content Management and Data Warehouse & Business Intelligence lead to stay ahead of the Customer Experience Management curve. In the content management domain, Espire has the expertise to offer comprehensive solutions that span the complete eco-system of Content Management System (CMS) such as WCM solutions for customer experience, multi-channel marketing, social media strategy and integration of CMS with enterprise applications. End
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