ScottMadden Polls Not-for-Profit Electric Utility Businesses

ATLANTA - Nov. 25, 2013 - PRLog -- ScottMadden, Inc., one of North American’s leading energy consulting firms, recently conducted a survey (http://www.scottmadden.com/insight/665/ScottMadden-Survey-Result-What-Is-the-Top-Strategic-Priority-for-NotforProfit-Electric-Utilities.html) on the top strategic priority for not-for-profit electric utilities. As the survey indicated, these utilities face challenges on multiple fronts. Customers expect low rates, help with local economic development, and improved service and performance.

One leader at a large public power company explained his choice of “Improving Service and Performance” by saying, “I think that we are in a transformational era in the utility industry. Low costs are not enough. We need to maintain and grow the scope/quality of services we provide or risk weakened support from our community and elected officials if they decide that we are not keeping pace with the competitive market.”

Marc Miller, director and public power, municipals, and cooperatives practice area leader at ScottMadden, noted, “A compelling argument could be made for any one of several top strategic priorities (as evidenced by the survey outcome summary in Figure 1 below). In reality, most utilities will want to have a balanced set of long-term priorities that cover the results that are most important to their stakeholders. But for these priorities to really make a difference, they must be linked to what is planned and executed for the business in the near term.”

A supporting case study with East Kentucky Power Cooperative can be found here (http://www.scottmadden.com/insight/663/ScottMadden-Suppor...).

About ScottMadden’s Energy Practice
Since 1983, we have been energy consultants. We have served more than 300 clients, including 20 of the top 20 energy utilities. We have performed more than 2,400 projects across every energy utility business unit and every function. We have helped our clients develop strategies, improve operations, reorganize companies, and implement initiatives. Our broad and deep energy utility expertise is not theoretical—it is experience based.

About ScottMadden, Inc.
ScottMadden is the management consulting firm that does what it takes to get it done right. Our practice areas include Energy, Clean Tech & Sustainability, and Corporate & Shared Services. We deliver a broad array of consulting services ranging from strategic planning through implementation across many industries, business units, and functions. To learn more, visit www.scottmadden.com | Twitter (https://twitter.com/SM_Energy) | Facebook (http://www.facebook.com/#!/ScottMaddenInc) | LinkedIn (http://www.linkedin.com/company/37992)

Media contact:
Mary Tew
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