Bozard Ford Lincoln Named 2014 Dealer of the Year by DealerRater

JACKSONVILLE, Fla. - Jan. 29, 2014 - PRLog -- Bozard Ford Lincoln has always strived to offer exceptional customer service and prides itself on the level of satisfaction received by its sales and service customers, employees, and members of the surrounding Jacksonville and St. Augustine communities.  As a true testament to the outstanding efforts made by the sales, service, and management teams, the dealership was named 2014 Dealer of the Year by DealerRater at the 2014 NADA Convention in New Orleans.

In the digital age, consumers have the ability to research companies before deciding to do business with them, and recent customers can easily post online reviews to reflect their level of satisfaction after doing business with a company.  For this reason, Bozard Ford Lincoln encourages customer reviews and welcomes feedback regarding the customer service experienced by its automotive sales and service customers.  "This is a huge honor and we could not have done it without our amazing team and all the customers we are so grateful to call friends," says Letti Bozard.

Bozard Ford Lincoln is a family owned and operated Ford dealership that has been serving residents of St Augustine, Jacksonville, and Northeast Florida for over 60 years.  The dealership has been a back to back recipient of Ford Motor Company's Presidents Award, the auto manufacturer's highest honor in customer satisfaction.  In addition, Bozard has been voted the Best of St Augustine for automotive sales and service.  These awards illustrate Bozard's continuous commitment to improving the automotive buying experience.

At the 2014 NADA Convention, the General Manager of Bozard Ford Lincoln, Jeff King, was asked to present alongside DealerRater to share with other dealerships how Bozard Ford Lincoln uses online reviews to connect with automobile shoppers and grow the dealership.  In 2013, Bozard was named one of the 50 Fastest Growing Private Sector Companies in Northeast Florida by the Jacksonville Business Journal.  Shortly thereafter, the Ford dealer broke ground on a new Quick Lane automotive service center to increase its ability to provide outstanding automotive service.

The Bozard Ford Lincoln management team believes that happy employees create great customer experiences, as evidenced by the dealerships inclusion in Automotive News' Best Dealerships to Work For.  Bozard proudly employs over 70 members of the surrounding communities and encourages their involvement in local charities through the Bozard Gives Back program.

Visit www.bozardford.com to learn more about the award winning Ford dealership or to read their customer reviews.