Adeptiv Solutions Adds Videos, Case Studies, and Whitepapers to Help Prospects Looking for Fulfill

BUFFALO, N.Y. - Feb. 2, 2014 - PRLog -- Adeptiv Solutions, specialists in e-commerce order fulfillment services and customer care, has created a series of videos that explore delivering superior customer experience, the impact of customer service on customer satisfaction, considerations for selecting an outsource partner and other topics vital to building customer loyalty through your e-commerce program. The video explores customer service and fulfillment best practices so you can turn your brand vision into customer satisfaction. Furthermore, the company has created a services of whitepapers that explore critical steps to take after the ecommerce sale has been made, as well as case studies of clients that have experienced tremendous success and growth.

“We’re excited to expand these resources on our website so that we can provide customers and prospects with valuable information – whether they decide to outsource or continue to process fulfillment in-house,” said Mark Chandley, CEO of Adpetiv  Solutions. “Especially after this last holiday season, ecommerce merchants are squarely focused on the things to enhance the customer experience so that they can adequately differentiate from the competition in this highly competitive field,” said Mr. Chandley. “It’s just an extension of our company – we want to do everything that we can to help support clients and prospects,” he continued.

Adeptiv Solutions in a leader in the order fulfillment and call center space. With both in-house fulfillment and call center services, the company allows ecommerce merchants to outsource all fulfillment and customer contact needs under one roof, making the outsourced process extremely simple and effective. http://www.adeptivsolutions.com/