Linium Set to Kick Off IT Service Management (ITSM) Transformation Webinar Series

July 9, 2014 - PRLog -- New York, NY, July 9, 2014 – Linium, recently named as a leader in providing IT Service Management (ITSM) implementation services by Forrester Research, Inc., announced today that it will be kicking off an ITSM transformation webinar series this July featuring how organizations can take enterprise transformation to new levels.

The first installment of this webinar series will focus on how organizations can differentiate ITSM with transformation by leveraging people, process and technology to extend traditional ITSM services to all areas of the business. Participants will also hear how a large health service corporation embarked on the road to transforming ITSM practices enterprise-wide resulting in a 30% reduction of request calls to the service desk, a 15% reduction of the request fulfillment cycle, and the ability to consolidate and retire legacy systems.

“One of Linium’s unique differentiators is its ability to take an entire ecosystem of business needs into account, starting with strategic design, moving into tactical deployments and extending services that support ongoing operations,” said Steven Horvath, CTO/Practice Leader, Linium. “At the core, businesses exist to make money.  Keeping a business-centric view enables organizations to effectively utilize ITSM solutions to become more efficient and effective across the enterprise. Transformation is really about increasing profitability, and this can only take place when there is an enterprise view of how people, processes, and technology align for success.  This webinar series is designed to help organizations baseline where they are today with ITSM, develop a strategy of where they need to go, and achieve these objectives by providing real-life examples.”

To register for this webinar, visit: http://go.linium.com/form-webinar-sn-0133-wave.

In addition, learn how Linium received the highest score in strategy, the highest score possible of 5.0 in scope of offerings, and solid client feedback scores. Download a full copy of The Forrester Wave™: North American ITSM Implementation Services Providers, Q2 2014, where Linium was recently recognized as a leader in providing IT Service Management (ITSM) implementation services, by visiting http://go.linium.com/wave.

About Linium
With over 500+ highly skilled consultants, Linium is a global enterprise business transformation consulting firm with over 14 years of award-winning service in ITSM. As the most mature ITSM services provider, Linium is committed to aligning an organization’s IT initiatives with its business objectives using the best in people, process and technology. Linium’s accolades include: Preferred Solutions Partner with the fastest-growing ITSM technologies, ITSM implementation partner of the year, first place recipient in the 2014 CreateNow Hackathon, named top consulting firm with The Business Review, noted thought leader in renowned organizations (itSMF, IAITAM, ITIL) and recognized as one of Inc. 5000’s fastest growing companies for three consecutive years with an 111% growth rate.

To learn more about the Linium's unparalleled product expertise and world-class service offerings, visit www.linium.com or contact Linium at optimize@linium.com.

For more information about Linium, or this particular news story, please contact:
Rachel Slater

Linium, LLC

518.689.3198

marketing@linium.com

Web: www.linium.com