Freight Brokerage Announces First Ever Money Back Discount Policy

Sept. 22, 2014 - PRLog -- LogisticsCom, a Top 25 Freight Brokerage Agency and the first to announce a rate transparency policy, has introduced what may be the first rate reduction guarantee policy.

The '15 to 5 Service Guarantee' from LogisticsCom will reduce a customers freight bill by 5% if the carrier is more than 15-minutes behind schedule in meeting the set appointment time.

"Anyone can give a sales pitch," says LogisticsCom CEO Greg McClain. "But, how many people will stand behind that sales pitch and commitment with this kind of policy. I haven't seen anyone willing to support their talk with action."

McClain added the policy is straight forward for any customer. "If the carrier we send to the client to pickup their product is 15-minutes late, or if he is 15-minutes late on the delivery, we will reduce the bill to the client by 5%."

McClain noted LogisticsCom is able to offer such a policy due partially because of the strict carrier screening and monitoring of their carriers. "Most brokerages will allow just about any carrier to haul for them just to cover a load," McClain stated. "We don't do that here and we are very selective on the carriers we use when it comes to their safety record, drivers record, vehicle maintenance and overall past performance with us."

For more information of the '15 to 5 Service Guarantee' you can visit their website at www.logisticscom.com or contact them at (260) 488-8118.