Intercoiffure Australia Names Art Suriano to Present Ultimate Customer Experience for 54th Congress

Oct. 24, 2014 - PRLog -- With more than 4,000 beauty professionals in 55 countries worldwide, Intercoiffure Mondial is one of the most influential organizations in the hairdressing world. Business leader and author Art Suriano has been selected to lead a presentation and program for their October 26^th-28^th 2014 Congress to be held at The Sebel Pier One at Sydney Harbor, Sydney NSW. Founded in Paris 88 years ago, Intercoiffure Mondial members elevate the industry to greater standards with their genuine love of the craft and dedication as educators. This October 2014,  Intercoiffure Congress will celebrate 54 years in Australia and the organization only selected a few business leaders to share insights and empower members.

“Beauty professionals have the very best of both worlds, business and creativity,” said Art Suriano. “I am thrilled to address beauty professionals at the Congress and to share tools and proven techniques that will increase customer loyalty and build profits!”

Art Suriano is CEO of The TSi Company and with thirty-five years of experience in business solutions, marketing, communication and training for major retailers and companies like  Revlon, Physicians Formula, ROC, HomeGoods, and more Art Suriano understands the complexities of running a business and how even successful companies can shift off course. Suriano’s new book “The Ultimate Customer Experience” reveals an effective methodology and patented process to get businesses back on track, acquire more customers and most importantly keep them.

“The Ultimate Customer Experience” defines how a company can reach its full potential, and exposes common errors that are detrimental to any business type.  When a positive business culture is formulated and consistency is maintained, productivity and sales will increase, and disconnect will be eliminated.

“I look forward to providing this key ingredient at the Intercoiffure Congress to help Salon Professionals improve their guests’ experience” says Suriano. When a business is faced with heavy competition, a weakened economy and less traffic, the only way to build sales is by mastering “The Ultimate Customer Experience.”

“The Ultimate Customer Experience” is available in paperback and e-book formats at Amazon, Barnes and Noble, www.thetsicompany.com, AuthorHouse, RetailLife.com and more