Melbourne Skip Bin Supplier Introduces LiveChat for Customers

MELBOURNE, Australia - Nov. 17, 2014 - PRLog -- It is the busiest time of the year for Need A Skip Now - Melbourne's premier Skip Bin supplier to the Building, Landscaping and Residential customers and to cope with the influx of enquiries it was time for more technological investment.

Effective from 15th November 2014, Need A Skip Now has launched a LiveChat on it's website http://www.needaskipnow.com.au to enable customers to easily send messages during the business hours as well as after hours from any screen of the website.

Unlike the Contact Us page or the 1300 number, which is only manned during the business hours, the LiveChat feature allows customers to access help and send their questions from any screen of the website, wherever they are stuck or have an enquiry.

During the busy October to December season, when Melbournians are focused on completing their building, renovation, extension and landscaping projects prior to Christmas shut down, the phone lines of the Need A Skip Now are often busy.  This is were Live Chat comes in, where customers don't need to pickup a phone and can have a discreet online chat from either their PC, tablet or smart phone devices, even while they are at work.

Should customers decide to contact Need A  Skip Now after hours, Live Chat enables them to send an after hours message, which is then promptly reviewed by bin supplier's stuff and replied to as soon as possible.

As the Holiday Season approaches and the demand for Skip Bins is at it's highest annual level, the investment into technology in a form of Live Chat was not just a matter of fashionable application, but a matter of answering a question: what can we do for our customers, to simplify their bin ordering process and provide more channels of communication and timely and accurate information to them.

To experience the new edge of Skip Bin Hire process in Melbourne, Australia and the highest level of commitment to a positive customer experience, don't hesitate to jump to http://www.needaskipnow.com.au website and use Live Chat feature to get any of your skip bin hire related questions answered.

Need A Skip Now is encouraging all it's current and future customers to save time looking for answers through various search engines and try their Live Chat feature to get all your skip bin hire related issues resolved and help you order a skip bin in no time.