Processing Application forms with Business Process Workflows

MAKATI CITY, Philippines - April 20, 2015 - PRLog -- Processing application forms are very common business processes which are done in huge quantities by countless companies and organizations.

Despite this, the processing of applications require a lot of resources to complete. As an example to demonstrate this, just consider the workflow for the application of a power service.

There are 10 steps just for this simple process, making the application unnecessarily time consuming and stressful for all parties involved.

1. The applicant/customer must fill in an application form.
2. The applicant/customer must have barangay clearance.
3. The applicant/customer must have LGU clearance.
4. The applicant/customer must submit documents to the nearest application center.
5. The clerk must ensure all the documents are ready.
6. The applicant/customer must pay a fee.
7. The clerk must schedule installation.
8. Inventory personnel must allocate equipment.
9. Dispatch operations must send crew.
10. Crew supervisor must get sign-off from customer.

If you multiply this scenario hundreds, if not thousands of times a day, as well as the countless other similar scenarios for other applications, information from these processes can easily be lost, become out of sync, or simply be forgotten until the customer raises a complaint. This can have a damaging effect on the company as well as the applicant/customer. In some cases if a customer application form is lost or forgotten it can have serious implications.

Solution:

The product development team at Paperless Trail have come up with a time saving, cost effective solution for this with the development of Activity Factory.

With this software solution, you can now easily set up a workflow application where all the steps are monitored, tracked and aged. Most importantly, bottlenecks can be easily identified, and resource usage is carefully measured. This gives management and the relevant staff all the information they need in order to make the relevant corrective actions.

You can now make application processing straightforward, easy, and efficient with Activity Factory.

Take control of your business and business processes.