24-7 Intouch to Attend SOCAP Canada Event

WINNIPEG, Manitoba - May 21, 2015 - PRLog -- WINNIPEG, MANITOBA. May 21, 2015 – 24-7 Intouch will once again participate in SOCAP Canada’s third annual Montreal event, which takes place May 28 at the Hotel Omni - Mont Royal hotel in downtown Montreal, Quebec.

The Montreal event is presented by SOCAP International’s Canada chapter, who provides educational resources, training  and networking opportunities with Canada’s top leaders in customer care, with a special emphasis on distinctly Canadian consumer practices. Chris Wallace, Vice President of Sales, Dedicated Solutions at 24-7 Intouch and member of SOCAP International’s Board of Directors, will contribute to the community dialogue leveraging his 15+ years of customer care experience within the contact center industry.

“As a long-standing SOCAP International member, we are excited to continue our sponsorship of the Canada chapter at the Spring event,” said Wallace. “I look forward to connecting with Canada’s top brand leaders and furthering our knowledge in consumer engagement best practices.”

Featured speakers at the event include brands such as Danone Canada, The Clorox Company and Starwood Hotels. Specific emphasis will be placed on perspectives in customer experience for the Canadian consumer through social media and knowledge management.

About 24-7 Intouch
24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. With over 13 years of experience, the 24-7 Intouch team takes pride in creating a top to bottom brand alignment for clients to create the ideal customer experience

The company continues to grow to accommodate the needs of new and existing clients. They currently operate offices in Canada, USA, Guatemala, and India.

About SOCAP International
Founded in 1973, the Society of Consumer Affairs Professionals in Business (SOCAP International) represents a thriving global profession of best-in-class customer care experts across all industries. SOCAP is a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. The Association’s members include vice presidents, directors, managers and supervisors of customer care and consumer affairs from top Fortune/Forbes 1000 companies as well as hundreds of business partner organizations. SOCAP provides the educational tools and professional resources to help its members drive business transformation within their companies.

Media Contact:
24-7 Intouch
Jaime Dzikowski
Director, Marketing
204-318-3616
marketing@24-7intouch.com