HappyOrNotⓇ A Proud NRF Exhibitor at Booth 1356

WEST PALM BEACH, Fla. - Jan. 8, 2016 - PRLog -- We’re back!

Now in our 4th year attending Retail’s Big Show, we’re as eager as ever to meet and greet new faces and old friends! We’re bigger and better every year, and we’d like to share with you a few achievements since our last visit:

• HappyOrNot was ranked #66 of the total 500 companies, and #4 out of 17 Finnish companies listed in the Deloitte Global 2015 Technology Fast 500 EMEA
• Collected more than 250,000,000 feedbacks in more than 70 countries
• HappyOrNot CEO awarded Growth Company Entrepreneur of the Year 2015 by Ernst & Young

Our more than 2,000 clients rely on the HappyOrNot service to connect with customers and employees and gather their perspective on the quality of service the company provides. The statistic "While 80% of companies think they offer exemplary customer service, only 8% of customers agree" (Closing the Delivery Gap) is alarming, as it customers who are your customer service experts and it is their perspective that matters.

HappyOrNot is the turnkey solution that helps you effectively collect feedback from your entire customer footfall in-store and really know their satisfaction levels with your service performance, with hourly precision. Leading Retail clients such as SkopKo, Rite Aid, Domino’s Pizza, IKEA, and McDonalds already understand the importance of customer satisfaction and have been successfully using our Service to improve their customer experience service performance.

Gartner reports that “65% of a company’s business comes from existing customers, and it costs five times as much to attract a new customer than to keep an existing one satisfied.”

HappyOrNot invites brands to renew their commitment to customer experience. Get to know your existing customers and keep them happy by making improvements every day! Find us at booth #1356 and start your journey towards having more happy and loyal customers!

About HappyOrNot
HappyOrNot® helps its clients to develop their service experience and sales through continuous monitoring and reporting on customer satisfaction levels. We serve such sectors as retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, automotive, and public and governmental services. HappyOrNot has received several awards and recognition by major medias such as Daily Finance and USA Today, and featured on Fox Business, Bloomberg International, and CNBC. HappyOrNot is currently being used by nearly 2,000 retail and service chain organizations across 70 countries. Visit www.happy-or-not.com to learn more.