QPC Named Interactive Intelligence Gold Partner

Jan. 21, 2016 - PRLog -- Dubai, United Arab Emirates - QPC has been named an Interactive Intelligence Gold Partner. Interactive Intelligence, a global leader of cloud services for customer engagement, communications and collaboration, grants Gold Partner status each year to resellers that meet the vendor’s requisite sales, technical and support certifications.

As a Gold Partner, QPC is qualified to provide sales, deployment and support of the complete line of Interactive Intelligence cloud and on-premises solutions for contact centers and enterprises of all sizes.

“Our aim is always to find the most professional, knowledgeable, skilled and enthusiastic local partners that have knowledge of serving customers with the target of achieving customer engagement and customer excellence,” said Shaheen Haque, Territory Manager for Interactive Intelligence.

“QPC is one such find, striving for continual improvement in our fast paced industry and, through teamwork, innovation and integrity, providing clients with outstanding quality, service and value. The local QPC team are enthusiastic and passionate individuals who strive to excel, providing our comprehensive, robust and efficient software solutions to new customers within the Middle East region. I congratulate QPC for attaining the Gold Partner status with Interactive Intelligence and very much look forward to working with them on many engagements going forward,” he continued.

“Partnering with Interactive Intelligence in the Middle East broadens QPC’s range of solutions and allows us to service the growing needs of our customers in that region,” said Gary Dawson, Group Managing Director at QPC. “When you combine Interactive Intelligence’s strengths and technology leadership with QPC’s substantial track record of delivering and supporting customers in their strategic objectives, this creates a really compelling proposition.”

About QPC

QPC has been at the forefront of contact centre innovation for more than 20 years. From voice, to emerging, multi-channel technologies, the company has long led a worldwide debate on the challenges facing customer experience practitioners, and created pioneering solutions to overcome them.

QPC helps the world's leading companies including Vodafone, Etisalat and Bell Canada to improve their business performance by enabling their customer service operations to surpass their operational and strategic goals. QPC’s insight, integration, workforce optimisation and capability management systems combined with education and consulting services have a substantial track record of reducing costs, increasing revenues and improving both customer and employee retention within contact centres, back offices and other service environments.

Headquartered in Mold, North Wales, QPC also has offices in the European, Middle East, African, Asia Pacific and North American regions to give their customers local support when and where they need it.

For more information, visit www.qpc.com