Predictive Dialer for Call Center

GHAZIABAD, India - Oct. 10, 2016 - PRLog -- Communication is about more than just exchanging information. Every firm and organization always accepts simplest and easiest method of communication. Call centres, BPO/KPO's are the place where large number of customer's and other telephone calls handled by organization.

Predictive Dialer has become an attractive option for today's business. Predictive Dialer is complete contact centre solution. All the outbound calls from selected user list are opened automatically and answered call with passing to the available service agents. Aria Telecom offers Predictive Dialer that is based on latest technology to help call centres which handles inbound and outbound phone calls with advance features.

ü  Ability to handle analogue and  digital phone connection
ü  Interactive voice response system (IVRS)
ü  Voice recording system
ü  Automatic call distribution (ACD) capabilities
ü  Supervision command and control capabilities
ü  Fully integrated with our CRM application
ü  Agent monitoring and control

Application:

ü  Outbound Telemarketing
ü  Appointment Setting
ü  Customer Follow-up
ü  Market Research

For more information please visit:
http://www.ariatelecom.net/
Email: cheena.s@ariasolutions.net