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Follow on Google News | Laura Morin Receives 2016 Customer Service Reward"After each transaction is completed, our buyers and sellers are mailed a questionnaire asking them to rate the service that they received from their sales associate," notes Mark Wolfe, president of RE/MAX DFW Associates. "Agent promptness, knowledge, courtesy and professionalism throughout the transaction are especially important. Although the national average response ratio is between ten and twenty percent, our firm continues to record a seventy percent plus ratio of returned responses, almost always indicating strong satisfaction with the agent. Mrs. Morin is always mindful of the quality of service she gives to her clients and is representative of what we look for in our agents. We are able to see this commitment to her clients reflected in the returned questionnaires received. As would be expected from her strong commitment to her clients and based on the returned questionnaires, Mrs. Morin gave exemplary service during the year." "I was very honored with this award," said Mrs. Morin. "Receiving this tribute certainly means as much to me if not more than any sales production award. Providing exceptional service is my goal, and I always strive to give my clients the best service possible. It is extremely rewarding when I receive a satisfied response from a pleased client. I will always treasure this recognition." Originally from Houston, Texas, Laura moved to the DFW Metroplex from Austin. She and her husband, David, have three children. Her familiarity with English and Spanish plus a rich "multi-cultural" RE/MAX DFW Associates is in its 33rd year of operation and today is the largest RE/MAX franchise in Texas. The firm has seven offices: Coppell, Dallas, Flower Mound, Frisco, Las Colinas, Plano and Willow Bend. The firm's over 330 agents are projected to close $1.75 billion in 2016. RE/MAX DFW Associates is part of the world-wide RE/MAX network in 105 countries and 110,000 agents. For more information, visit the firm's website, www.YourHomeTownPro.com, its Facebook page, facebook.com/ Laura Morin can be contacted at the Frisco office of RE/MAX DFW Associates at 469.400.5465 or via email at laura@lauramorinproperties.com. She can assist with any listing in the North Texas Regional MLS System, as well as any of the firm's active listings, which can be viewed at www.YourHomeTownPro.com. End
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