 Technicolor's Alan Mottram Offers Perspectives on the Role of Network Service Providers in the Era of Internet of Things"In my view, voice interaction is a real game changer that has implications for IoT. That's why we at Technicolor are working with AWS to make our NSP products voice-capable. It is just one of the ways that we can help bring our NSP clients right into the IoT game."
By: Technicolor 
Alan Mottram - Technicolor "As this dynamic evolves, I believe, the network service provider (NSP) has a vital role to play," says Mottram, adding that it will therefore be important for this sector to understand the nuances of a technology that is both complex and dynamic. "I know that, for some, IoT has had a bit of a checkered history. We all have views on why we are not there yet. We talk about lack of standards and interoperability – and lots of other technical reasons too. I don't dismiss those concerns…but the issues we have had technically are not really the point," Mottram contends. The real issue, he believes, is that nobody wants to pay for something they do not understand – or even more importantly – do not value. "That's been the challenge with IoT. But lately a couple of things have changed that I think are important," he says. He points to the success of the Amazon Echo as a foundational product that is emerging as an example of how IoT services can benefit consumers. "There will be around 17 million of these products shipped by the end of the year. Echo is an IoT device and people want it. Why? Because it's easy to use and it is useful. The device now supports more than twelve thousand use cases…and many of those use cases are making people money," he says. It is an observation that should capture the attention of NSPs, because it provides an important insight into how people can begin to participate in – and benefit from – IoT operations by redefining the customer experience. "In my view, voice interaction is a real game changer that has implications for IoT," he explains. "That's why we at Technicolor are working with Amazon Web Services to make our NSP products voice-capable. It is just one of the ways that we can help bring our NSP clients right into the IoT game." To read the entire Q&A interview with Alan Mottram, visit: http://thefuturetrust.technicolor.com/ To download Technicolor's executive report, entitled "The Customer Experience. Redefined," visit: http://www.technicolor.com/ Journalists and analysts are free to pull quotes from this Q&A feature and/or the executive report with attribution in media and market reports. For more details and context, contact: Lane Cooper 323 817 7547 Lane.cooper@ Photo: https://www.prlog.org/ End
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