BizTechReports Features Insights from IBM, Gartner, ABI Research and Frost & Sullivan

SILVER SPRING, Md. - Aug. 18, 2021 - PRLog -- BizTechReports (www.biztechreports.com) has published its latest roundup of research from leading analysts and consulting firms influencing the enterprise IT decision-making community. Here are the latest analyst news and views:

As the commercial gaming market continues to expand, a growing number of products will become useful to the defense industry and military customers. Game engines helps the defense industry develop simulations. To read more, please visit: https://www.biztechreports.com/news-archive/2021/8/12/increasing-adoption-of-game-engines-expedites-usage-of-commercial-gaming-in-defense-training-and-simulation

Gartner states that technology investments focused on the customer are rapidly becoming a top priority for customer service and support (CSS) leaders Case management, consolidated agent desktop, internal collaboration tools, online account portal and unified communications, currently deliver the most value for customer service leaders. To read more, please visit: https://www.biztechreports.com/news-archive/2021/8/16/gartner-says-customer-service-to-significantly-increase-investments-in-chatbots-ai-and-analytics-over-next-two-years

In a recent CIO.com virtual roundtable co-hosted with Matthew Rice from IBM, technology leaders from around the country gathered to explore how organizations are working harder to bring data and applications online after significant disruptions. Here is what they had to say: https://www.biztechreports.com/news-archive/2021/8/17/ciocom-virtual-roundtable-establishing-comprehensive-resilience-frameworks-for-ransomware-recovery

Cities and municipalities are also finding themselves financing deployment of new technologies such as digital twins, robotics, and connected infrastructure to make their cities more resilient from cyber-attacks. ABI Research discusses how cities plan to budget for more advanced cyber security in the future. To read more, please visit: https://www.biztechreports.com/news-archive/2021/8/17/data-monetization-and-revenue-generation-emerging-as-new-priorities-for-city-governments-states-abi-research.

About BizTechReports:

BizTechReports is a syndicated independent reporting agency with offices in the Washington, D.C. area that is dedicated to covering the researchers, analysts, consultants and industry influencers who report on the new developments that are making a difference with how it is that we live our digital lives.