Amazon is calling - Is the phone number trustworthy or a scam?

LEIPZIG, Germany - Nov. 1, 2021 - PRLog -- Scams involving callers falsely claiming to be Amazon employees are on the rise. Meanwhile, over 55 percent of all calls do not come from Amazon itself. It is to be expected that it will continue to rise and that there will be an increased volume of fraud before Christmas. In a unique study, tellows therefore examines all reported Amazon phone numbers and categorizes them to protect those called.

Data base of the study

In a unique study, the consumer protection platform www.tellows.com examined calls assigned to Amazon. Data from the last 365 days from around 130 telephone numbers were analyzed.

Every second call is not from Amazon

Every second call from Amazon-assigned phone numbers was perceived as annoying or dubious. These calls were not official Amazon calls. These negatively assessed telephone numbers originate from fake or scam callers. Official Amazon employees or partner services only call with a few different telephone numbers: ten percent of all reported telephone numbers represent 44 percent of the call volume. Amazon partners call in connection with Amazon-related services, such as the Amazon credit card or Audible. These calls are not frivolous, but are often perceived as annoying.

56 percent of all annoying Amazon calls are scams

With 56 percent, scam calls make up the majority of all calls perceived as annoying. The study analysed and described in detail the different methods used by criminals. The methods are all aimed for obtaining the personal data of those called.

Fraud wave continues to increase in 2021: Be careful in the run-up to Christmas!

The data from tellows shows an increase in unwanted numbers over the last few years. Fraud methods such as imposters from fake Amazon employees have increased significantly since then. The FTC* reported that a third of all reported imposter scams are from alleged Amazon customer services trying to access the personal information of real Amazon customers.

Official Amazon phone numbers are target for spoofing

Amazon service numbers are often used for spoofing purposes. Scammers are manipulating the caller ID on the screen. When people see that a trustworthy Amazon number is calling, they are more likely to pick up the phone and hand out personal details.

You can find the study here:
https://www.tellows.com/s/analyse_us/amazon

* Source: 10/29/2021, https://www.ftc.gov/