Electives Leader to Deliver Insightful Customer Journey & UX Insights During Boston Conference

BOSTON - Sept. 13, 2022 - PRLog -- Electives, a Boston-based company making great learning accessible by bringing the world's experts – both the known and the unknown – into people's everyday lives, announced its participation in Startup Week Boston 2022. Janelle Gee, Electives director of client engagement, will speak on a panel of startup leaders during the session Building Empathy: Customer Journey Through the Customer Success Lens.

In addition to Gee, the impressive roster of panelists for  Building Empathy: Customer Journey Through the Customer Success Lens includes Karina Becerra, director of customer advocacy at Podium; Joel Rosado, senior UX researcher at Splash; and Alexou Vasilios, co-founder and VP of customer success at Swaybase. Jasmine Pogue, head of customer success and sales at Skilltype, will be moderating the discussion

Throughout Building Empathy: Customer Journey Through the Customer Success Lens, Gee and her peers will discuss designing successful customer pathways, ideal user experiences and how to best leverage technology when building customer journeys.

"A strong user experience requires prioritization of what truly matters to customers," commented Gee. "When I think about customer journeys, I try to get inside the minds of our customers. I make sure I understand the experiences that will meet their needs and exceed their expectations."

Gee is deeply committed to the Electives mission of making great learning more accessible by bringing the world's experts – both the known and the unknown – into people's lives. Gee nurtures external and internal relationships, emphasizes organizational collaboration to better serve clients, and is committed to supporting and motivating the Electives team of customer success managers. Gee has a strong track record in broadening and strengthening workplace inclusion, and she looks forward to sharing more about her customer-centric philosophy at Startup Week Boston 2022. Gee earned her MBA with a concentration in marketing analytics from Bentley University and her BA in liberal arts and sciences from Framingham State University.

Startup Boston is a volunteer-driven organization, driven to strengthen the New England startup ecosystem by connecting, educating and celebrating the people who are starting, scaling and funding young companies. Startup Boston Week, the flagship program for Startup Boston, is a free, five-day event series that brings together entrepreneurs, company leaders, innovators and industry experts to foster collaboration and fuel growth for the startup ecosystem. Register to attend Startup Week Boston 2022 (in-person or virtual) for free at: https://www.startupbos.org/startup-week-register

To learn more about Electives, the Boston-based company making great learning accessible by bringing the world's experts into people's everyday lives, visit https://electives.io.

About Electives

Electives (https://www.electives.io/) is making learning more accessible by bringing the world's experts – the known and the unknown – into people's lives. Electives offers enterprise live learning that is inclusive, experiential, impactful and unforgettable by leveraging its proprietary process for community sourcing teachers. Electives teachers are real people sharing real life and leadership lessons, vetted for their ability to tap into the human desire to learn, grow and connect. Combining its live learning experiences, diverse community of teachers, industry-leading support and all-in-one learning portal, Electives delivers measurable impact and is creating a community of people that craves more learning opportunities. Learn more at electives.io (https://www.electives.io/account).