Oodles ERP Successfully Developed and Launched a Business Communication App For Iron Systems Inc

GURGAON, India - Oct. 27, 2022 - PRLog -- Iron Service Global had teamed up with Oodles ERP to develop a full-fledged business messaging system. Officially termed as 'Serviceo Chat,' the application was designed to facilitate seamless communications between their vendors, partners and internal workforce. With powerful features such as real-time messaging, task conversation and case conversation, the app enables business users to collaborate on assigned jobs, cases, or project tasks.
The 'Serviceo' app is now available for downloads on both Google Playstore and iOS App Store.

About Iron Service Global

Iron Service Global is a leading IT service provider based in the US that provides integrated IT solutions and last-mile supply chain services to businesses worldwide. Being a part of Iron Systems Global, it caters to the needs of businesses associated with industries like telecom, IoT, edge computing as well as global data centers.

Challenges Faced

Iron Systems have a global presence in 100+ countries worldwide while being majorly operational in Europe and the American subcontinent. Serving as IT infrastructure manufacturer and software vendors across 100,000 business locations, they lacked a robust messaging infrastructure to support millions of user conversations. Furthermore, they wanted to develop a centralized messaging system with multi-platform support that would adequately interconnect different software systems. Another challenging task was to implement global search features within the messaging app similar to Microsoft Teams.

The Solution and Results Delivered By Oodles ERP

The ERP team at Oodles successfully developed a full-fledged messaging application with the required features. As revealed by the company, a team of 8 ERP professionals worked on this project and delivered the solution in a phased manner. The team comprised of a senior project manager, 1 UI/UX designer, 2 backend developers, 3 frontend developers, and 1 QA engineer. The team worked on the following tech stack to develop a cross-platform messaging app for Android and iOS.

Frontend Development

There were three dedicated resources for frontend development and the team mainly used the Angular framework.

Mobile Frameworks

React Native was used to develop the 'Serviceo' mobile app to support both Android and iOS platforms.

Backend Development

Two dedicated resources were deployed for backend development who used the Node.js framework and JavaScript-based technologies to build the backend interface.

Database

The backend team used three main database management systems viz. Redis, Elasticsearch and PostgreSQL.

Cloud Technologies Used

For cloud deployment, they used Amazon Web Service (AWS) technologies like Amazon Elastic Container Service (ECS), AWS Lambda, Amazon Simple Queue Service (SQS), AWS Simple Notification Service (SNS).

Visit us: https://erpsolutions.oodles.io/