Seasalt.ai Introduces SeaCode, the VSCode based IDE for Conversational AI and Contact Centers

SEATTLE - Dec. 16, 2022 - PRLog -- Seasalt.ai, an advanced cloud communication AI provider, today announced the launch of SeaCode, its visual IDE for Conversational AI. As part of Seasalt.ai's SeaSuite platform, SeaCode is the first contact center optimized IDE built on VSCode. Ideal for CPaaS environments, the IDE provides DevOps with tools for conversational AI development, CI/CD, testing, and debugging in one comprehensive application.

SeaCode is an Integrated Development Environment (IDE) in which developers design, author, deploy and test their conversational AI applications. It focuses on the workflow of customer experience on the design level, and the DevOps efficiency on the technical level. It integrates version control, syntax highlighting, assisted editing, and furthermore, the native capabilities of SeaChat and SeaVoice.

"SeaCode has the benefits of both worlds: a powerful code-based IDE and a visualizer for dialogue state tracking. Traditionally, a graph based conversation designer becomes unmanageable when the dialogue has hundreds of states. SeaCode solves this problem by defining structured schema while still being able to visualize and scale to hundreds of different intents and entities in a single dialogue.," said Xuchen Yao, CEO and co-founder of Seasalt.ai, "in the meantime, developers still have all the usual extensions they enjoy from the VSCode marketplace to keep their productivity high."

As an extension of VS Code, SeaCode was designed to enable faster and simpler development of communications services. Unlike low-code/no-code and browser-based approaches,  SeaCode gives developers the total control of program logic and coding experience. All outputs are text based, stored in version control, easy to manage and review, just like how a developer normally writes code.

"By pairing SeaCode with  CPaaS, we are providing developers with a comprehensive, professional-grade solution for building a contact center. Our SeaSuite delivers a superior end-to-end solution that seamlessly integrates chatbot and voicebot in the design and operational stage of a modern contact center." added Yao.

SeaSuite (https://suite.seasalt.ai/) from Seasalt.ai provides a complete stack for contact center intelligence. This encompasses a comprehensive offering with natural language dialogue (SeaChat (https://chat.seasalt.ai/)), deep speech recognition and neural speech synthesis (SeaVoice (https://suite.seasalt.ai/stt)), and natural language processing (SeaWord (https://word.seasalt.ai/)). SeaCode integrates all of these components from SeaSuite and delivers best productivity for conversational AI developers. Visit SeaCode at https://code.seasalt.ai/