Wicket joins forces with Industrial Agency to expand professional services

CARLETON PLACE, Ontario - March 30, 2023 - PRLog -- Wicket today announced they are joining forces with Industrial to offer member-focused professional services to Wicket customers.

"We wanted to give our customers a game-changing experience for their members," said Jeff Horne, Wicket's Co-Founder & CEO. "When it became clear we needed a professional services team who could work directly with customers, Industrial was the obvious answer. They were already experts in working with associations. Working for years on Wicket integrations, they also fully understood the technology, while being true leaders in the WordPress and WooCommerce space for associations. We're thrilled with the possibilities this move opens up.  It'll help us take our customers to the next level."

"Since Wicket's inception, Industrial has enjoyed a close collaboration with the Wicket team, delivering integrated experiences for our shared customers and their members," said Melissa Cowell, Industrial's General Manager. "Joining forces with Wicket is a natural evolution. We're looking forward to bringing website, eCommerce and user experience expertise to the Wicket team."

With this union, one team will work together on the complete solution. Customers will still get all the benefits of Wicket, a powerful tool for their staff. They'll also get the added expertise of the new professional services team, focusing on members.

Customers now have access to a professional services team that will:

• Focus on eCommerce and helping customers increase revenue through their Wicket, WordPress, and WooCommerce integrations.
• Design the optimal member journey for customers, ensuring their ecosystem of software is connected seamlessly.

Expanding the Wicket team also provides an opportunity to improve the onboarding experience for customers, including:

• Getting customers up and running quickly, giving them value from Wicket faster.
• Streamlined communications with customers as they work with one team on the full solution.

For more information on how all of this  will affect current customers, please visit our website (http://wicketio-website-wordpress.ind.ninja/our-experts-w...)

About Wicket:

Wicket is the world's first Member Data Platform. Through the power of integration, Wicket customers choose the software they love while keeping their member data in one place. Wicket focuses on ease of use so customers can focus on what matters most – making members happy.

About Industrial:

Industrial has been a successful digital agency for 23 years, specializing in websites, eCommerce, and integrations. Focusing on understanding users' needs, they help their customers unlock their full potential.