Truiem Sponsoring CxOutsourcers Mindshare EventScott Kimmelman, Truiem President and COO, will present to the audience of BPO leaders.
By: Truiem, Inc. Scott Kimmelman, Truiem President and COO, will present on "Measuring & Scoring Critical Technologies Essential to Achieving the Proper Human-Machine Experience." "The challenges facing the Business Process Outsourcing (BPO) industry have been exacerbated by the rapid transition of the workforce to a hybrid work model," says Kimmelman. "Reduced visibility challenges efforts to understand and advocate for employee experience, resulting in declines in the quality of customer experience and increased costs. By addressing these issues, we can help BPOs meet CX and cost targets across previously unmanageable IT systems, services, and workplaces." Exclusively for BPO operators, CxOutsourcers is a mindshare group and forum for C-level decision-makers to get inside the buyer's mind and be equipped with the latest global research and strategy to create their company's blueprint for success. Members and delegates are BPO Business Executives, Knowledge Leaders, Strategists, Advisors and Brokers Influencers who require actual strategy and best practices to steer customer experience, contact centre and BPO investment strategies in an ever-changing commercial environment. About TRUIEM™ Truiem is a digital experience measurement company providing BPOs with visibility into the critical services that impact their workers' and end customers' experience. Truiem's TruExperience™ © 2023, Truiem, Inc. All rights reserved. Media Contact Andrea Kimmelman media@truiem.com https://truiem.com End
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