Fieldcode Launches New FMA, Revolutionizing Field Service Management

NUREMBERG, Germany - Oct. 3, 2023 - PRLog -- Fieldcode, an innovator in smart FSM software, is proud to unveil the latest release of its highly anticipated Fieldcode Mobile App (FMA). Specifically designed for field service engineers, to enhance daily work management, provide extra efficiency and convenience.
The FMA empowers engineers and technicians to access their ticket data, record and report work on-site, and stay updated on scheduled events. It provides crucial information such as schedule details, customer information, communication details, part delivery updates, and route information on an interactive map tailored for engineers/technicians. It introduces a host of new functionalities, along with expanded notification options for enhanced communication, a revamped spare parts management system for greater efficiency, and significant performance improvements ensuring seamless operations.

New Functionalities of the FMA

Support for custom workflows and forms:
Experience a level of guidance and customization like never before with an exclusive FMA feature. This feature provides a unique guided approach which ensures that technicians follow each step of the ticket, part, or PUDO (Pick Up Drop Off) appointment process meticulously. You can tailor the workflow steps technicians follow when working on a ticket, part, or PUDO appointment.

PUDO (Pick Up Drop Off) Appointments:
One of the most groundbreaking features of the FMA is the introduction of PUDO Appointments. This innovation is designed to revolutionize field service logistics, ensuring engineers can pick up necessary parts at the most convenient times and locations. By utilizing cutting-edge scheduling and optimization tools, the best routes are determined together with customer preferences, and part pickups are scheduled accordingly. Dispatchers receive live updates providing real-time visibility into the progress of operations. This unique feature sets Fieldcode apart from its competitors, offering a level of convenience and time-saving efficiency.

On-device appointment archive:
Technicians can access past appointments directly on their devices. This on-device archive offers quick and convenient reference, eliminating the need for extensive searches and enhancing task management.

New My Day menu for streamlined task management:
Designed to provide a consolidated view of daily tasks and priorities. Assisting in managing a technician's schedule and time allocation for optimal productivity.

Matthias Luebko, Fieldcode CEO, stated, "The FMA is a testament to our commitment to driving efficiency in field service management. With its host of new features and improvements, it represents a significant leap forward in empowering our users for even greater productivity."

The Fieldcode Mobile App is available for Android (https://play.google.com/store/apps/details?id=com.fieldco...), iOS (https://apps.apple.com/us/app/fma-2/id1640510591) and iPad.