First Choice Neurology Named to Modern Healthcare's 2023 Top Innovators List

MIAMI - Oct. 12, 2023 - PRLog -- First Choice Neurology (FCN) makes Modern Healthcare's 2023 Top Innovators List. The Top Innovators program honors leaders and organizations instituting innovation and leading transformative programs that achieve measurable results in improving care and contributing to clinical and financial goals.

FCN has more than 50 care centers and is affiliated with 45-plus major hospitals in multiple Florida counties. After rethinking patient safety strategies and workflows more than three years ago, Jose Rocha, FCN's Director of Central Business Office, and his team started to simplify patient access. They applied QliqSOFT's digital engagement solution to select practice services. As of June 2023, FCN successfully digitized patient intake, order follow-through, and payment notification tasks to support all 90 adult and pediatric neurologists and other physician specialists.

To date, FCN has achieved the following quantifiable benefits of going digital:
- Increased patient flow, with throughput reduced by 19 minutes per patient.
- 95% of patients opt for the digital intake process.
- Achieved high patient satisfaction ratings at 4.8/5.
- Reduced staff overtime by 22% and work-life balance has improved.
- Increased clinic revenue by 24%. Saved 8 to 10 minutes per visit by streamlining physician workflows.
- Increased physicians' revenue. One practice observed a 34% increase overall in patient flow.
- Enrolled approximately 10,000 patients in copay assistance programs, a 60% to 88% increase that continues to grow.

"Our biggest challenge in shifting to virtual care was facing our own fears," said Rocha. "We quickly overcame that hurdle upon realizing digital's transformative impact in improving the patient experience, workflows, and productivity. With patient expectations rising, practices must do all they can to provide an excellent patient-first experience and streamline tasks to help their employees have work/life balance."

"Innovation can take many forms, as evidenced by our honorees ─ both individuals and organizations ─ in this year's class of Top Innovators," said Mary Ellen Podmolik, editor-in-chief of Modern Healthcare. "These winners are producing results and forging a path others should follow."

Edward Marx, QliqSOFT's Chief Transformation Officer, nominated FCN for the Modern Healthcare award. "I'm pleased to see Jose and his team's work recognized by this distinguished industry media award showcasing those at the forefront of exceptional healthcare innovation," Marx said.

About First Choice Neurology
First Choice Neurology is the largest neurology group in the U.S. with adult and pediatric neurologists, neuropsychologists, physicians, therapists, physician assistants, nurse practitioners, and more. Visit  https://www.fcneurology.net/

Physician opportunities are available at FCN for neurologists who are considering starting their own private practice or may want to join another neurology group. For more information, visit  https://www.fcneurology.net/about/physician-opportunities/