DICEUS powerful chatbot for carriers is now available through Fadata Ecosystem

MUNICH - Feb. 6, 2024 - PRLog -- Munich, Fadata, a leading global provider of insurance software solutions, is pleased to announce that DICEUS has become an official partner of the Fadata Ecosystem. The DICEUS AI-powered chatbot, Vitaminise, will deliver Fadata clients an excellent customer experience through customized conversational flows and convenient features.

Thanks to a low-code approach to development, Vitaminise Chatbot is a plug-and-play solution that can be implemented and integrated with the existing technology landscape in a few days. It can be adjusted and customized according to the carriers' business lines, branding, and user journey maps. Conversational flows are structured and sequenced according to the pre-defined scenarios. To assemble a perfect chatbot script, DICEUS CX/UX specialists closely collaborate with a carrier, considering the company's ToV, CTAs, business goals, and user expectations. The chatbot can be integrated with ChatGPT, WhatsApp, Telegram, Viber, Instagram, Facebook, payments platforms, and open data portals.

The AI-powered chatbot seamlessly integrates with Fadata's core system, INSIS. DICEUS and Fadata have built a selection of product packages to suit varying needs. It means clients can select the level of package required according to subscribers, as well as their preferred chatbot flow structure. With the help of the bot, carriers' clients can buy a policy online, file a claim, find information about the required insurance products and services, and read FAQs. Carriers, in turn, can quickly acquire new customers, launch marketing campaigns for millions of users, and increase revenue by promoting new products and services via the bot. The chatbot developed by DICEUS provokes interest among existing and potential clients, encouraging engagement with the insurance company.

More about Fadata: https://fadata.eu/

More about Vitaminise Chatbot: https://diceus.com/solutions/vitaminise/vitaminise-chatbot/