Frank Myers Auto Maxx Earns 2024 Consumer Satisfaction Award for Customer Service Excellence

WINSTON-SALEM, N.C. - March 11, 2024 - PRLog -- Frank Myers Auto Maxx was awarded a 2024 Consumer Satisfaction Award by car-shopping marketplace Cars.comⓇ. Consumer Satisfaction Awards recognize the top 10 percent of auto dealerships delivering exceptional customer service as rated by online reviews.1

"Cars.com provides a dealership with actionable feedback from their customers — and the ability to set the bar for what a customer should expect when doing business at a dealer. This past year, Frank Myers Auto Maxx went above and beyond for their customers," said Jamie Oldershaw, vice president of reputation at Cars.com. "The online experience is critical for vehicle shoppers, and dealers like Frank Myers Auto Maxx understand that. Ensuring customers are given an exceptional experience throughout the entire shopping or service process begins online and ultimately ends there with an online review — and dealers that recognize this rise to the top."

Cars.com helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their shoppers to leave reviews that will help build a dealer's online reputation and generate new customers.

"I am so proud of our Team for earning this recognition", said Tracy Myers, the owner of Frank Myers Auto Maxx. "They have made the commitment to providing an excellent customer experience and would like to welcome everyone in the community to come experience a better way of buying a nicer, newer car.

Consumer Satisfaction Award Methodology
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-vehicle dealers as well as independent and Canadian dealerships that earn at least 25 reviews and maintain a minimum average review rating of 4.0 out of 5.0 during the 2023 calendar year.

ABOUT CARS.COM®

https://www.cars.com is the No. 1 most recognized automotive marketplace visited by nearly 30 million in-market consumers each month. Launched in 1998 and headquartered in Chicago, Cars.com empowers consumers with data, content and digital tools driven by AI technology to make informed car buying and selling decisions and seamlessly connect with thousands of local dealerships nationwide. Cars.com is the flagship offering from Cars.com Inc. (d/b/a Cars Commerce), an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. Learn more at www.carscommerce.inc.

1 Review statistics and winner selection is based on data from DealerRater, a leading reputation management and car-dealer review platform that is part of the Cars.com Inc. portfolio