Pennington Choices moves to FLS - Fast Lean Smart Dynamic Field Service Management Solution

READING, U.K. - May 2, 2024 - PRLog -- FLS – FAST LEAN SMART is pleased to announce a new customer, Pennington Choices who provide property surveying, consultancy, and project management services nationwide.

FLS VISITOUR will enable Pennington Choices to streamline their operations by offering optimal time slots and dynamically adapting to real-time changes throughout the day. Leveraging its unique algorithm and predictive traffic-based driving, the system is poised to uphold customer appointment commitments while optimising route efficiency.

In addition to appointment scheduling and route optimisation, Pennington Choices will benefit from FLS Tracking and FLS Portal, enabling seamless customer self-service appointments and real-time tracking of engineer arrivals, enhancing overall service delivery and customer satisfaction.

Greg Davies, Managing Director of Pennington Choices said  "Choosing Pennington Choices signifies a commitment to compliance and safety within buildings. With this new FLS system, we aim to further enhance our efficiency and maximise our surveyors' productivity by minimising driving time. We performed scheduling tests with FLS which showed potential to reduce mileage by over 30%, which also aligns with our sustainability goals."

Since 2000 Pennington Choices has helped over 800 clients across social housing, NHS, education, and rail. It offers a comprehensive range of services covering building and fire safety, damp and mould, asbestos management, project management, and more.

FLS was put through its paces to prove suitability, which included integration to Pennington Choices customer management system. "We sought a long-term partner who shares our vision for growth and continuous improvement", continued Greg Davies. "FLS impressed us with its technology and expertise, making them the clear choice to enhance our service and become more efficient."

The deployment of the solution will occur in phased delivery over the coming months, aligning with Pennington Choices' business priorities and ensuring a smooth transition.

About FLS – FAST LEAN SMART
FLS develops world-leading AI-powered field force scheduling technology across many sectors including telecommunications, utilities, housing, healthcare, engineering, and manufacturing. Deploying its software FLS VISITOUR enables the intelligent optimisation of schedules and resources in real time, delivering more flexibility, route planning ability, and enormous cost savings.

FLS continues to grow throughout the UK, working with E.ON, VirginMediaO2, SMS plc, Amey, Your Housing Group, Sciensus, JLA Group and HomeServe, providing best-of-breed scheduling solutions.

For more about FLS, visit: https://www.fastleansmart.com/en

For more about Pennington Choices, visit: https://www.pennington.org.uk/