Heygent Dental AI-Powered Patient Engagement and Communication Platform

SUNNYVALE, Calif. - May 21, 2024 - PRLog -- Heygent.ai (www.heygent.ai) proudly announces the launch of the AI-Powered Patient Engagement and Communication Platform, an innovative AI software designed specifically for dental clinics to leverage conversational AI to respond to patient missed calls while automating appointment bookings and patient recalls through cutting-edge artificial intelligence technology.

Heygent Dental AI offers a suite of advanced AI-enables features designed to enhance patient engagement and streamline dental practice operations. With instant missed call response, the AI ensures immediate engagement with patients via 24/7 text messaging, mimicking the interaction of top-notch front staff. The automated appointment booking feature allows the AI to handle back-and-forth text conversations with patients to find the best time and day to book the appointments, and integrates seamlessly with all major management software (e.g. Dentrix, Eagle Soft, Open Dental, Curve Dental). It also excels in overdue patient follow-up, re-engaging inactive patients to book cleanings and other appointments. Boasting high accuracy, the AI is well-versed in clinic-specific details such as appointment calendars and insurance/procedure information, offering precise, human-like conversations in multiple languages. The powerful patient conversation management dashboard keeps practices in full control, enabling AI engagement during specific times such as after-hours and weekends, and helping bring patients back into the office efficiently.

Heygent Conversational Dental AI, powered by advanced Natural Language Processing (NLP) and Machine Learning (ML) algorithms, significantly outperforms traditional chatbots in enhancing customer service. Unlike rule-based chatbots, which struggle with understanding nuanced language and complex queries, Heygent Conversational Dental AI can interpret varied phrasing, recognize emotions, and provide personalized responses. This technology continuously learns from interactions, adapting to new queries and refining its responses to stay current with evolving patient needs. In dentistry, this transformation means more engaging, efficient, and satisfying patient communication, setting a new standard in patient care.

The user-friendly and powerful patient conversation management dashboard gives you full control. Key features include reviewing text message transcripts with AI-produced summaries, confirming appointments, filtering conversations, enabling two-way messaging with AI-enabled emergency care detection and notifications. The Conversational Dental AI is poised to revolutionize the way dental practices engage with their patients, providing unparalleled convenience, efficiency, and support.

Heygent.ai is now launching its cutting-edge AI technology across United States and Canada.

For more information or to schedule a demo (https://calendly.com/heygent/heygent-dentalai-demo), visit www.heygent.ai.